Claims Adjuster

DGA Careers; Toronto; Hybrid; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Defined benefit

Company benefits

Annual bonus

RRSP/TFSA/NRSP match

Wellness allowance

Internet reimbursement

Home office furniture allowance

Free parking

Job summary

DGA Careers is seeking a Senior Claims Adjuster for the Greater Toronto Area. The role focuses on complex CGL and bodily injury claims with strong coverage responsibilities, involving insurer-side ownership and collaboration with external partners.

You’ll join a tight team in a hybrid setting, handling high-exposure files, mediations, and trials while mentoring junior staff and contributing to the claims strategy.

Qualifications

• 6+ years adjusting CGL and bodily injury claims, with depth in complex, litigated files.
• Strong coverage background: duty to defend vs indemnify, product/enviro liability.
• Municipality losses and construction wrap-up experience is a significant asset.

Responsibilities

• Investigate, negotiate and settle serious CGL and bodily injury claims.
• Confirm coverage and complete full liability and damages investigations.
• Instruct and manage external partners, defence counsel, engineers and other experts.
• Calculate ultimate exposure and reserve accordingly with documentation.
• Prepare Major Loss and Reinsurance Reports and participate in Claims Committee.
• Represent the company at mediations, pre-trials and trials (travel).
• Mentor and coach junior adjusters on the team.

Skills

CGL claims

Coverage knowledge

Litigation exposure

File ownership

Regulatory knowledge

Audits

Medical terminology

Guidewire (asset)

Education

University/college degree

CIP designation (in progress)

Tools

Guidewire

Job description

Senior Claims Adjuster - Commercial General Liability & Bodily Injury

Greater Toronto Area | Hybrid (1 day per week in office) | Permanent, Full-Time

About the Opportunity

My client, a well-established Canadian property & casualty insurer is looking for a Senior Claims Adjuster for its commercial liability team. This is a technical, hands-on role for an adjuster who genuinely enjoys the complex end of the CGL book, not volume file handling.

The commercial book here is large and growing, with meaningful concentrations in contracting and manufacturing. Think construction defect and faulty workmanship losses, municipal exposures, product and occupier's liability, and litigated bodily injury files. If your idea of a good week involves a plumbing failure that flooded ten floors of a high-rise and the coverage analysis that follows, this is your file.

You’ll join a tight, collaborative team of roughly eight, supported by a senior claims consultant on larger risks and a dedicated claims trainer.

What You'll Do

• Investigate, negotiate and settle serious CGL and bodily injury claims from first notice through resolution
• Confirm coverage and complete full liability and damages investigations on complex exposures
• Instruct and manage external partners, independent adjusters, defence counsel, engineers and other experts
• Calculate ultimate probable exposure and reserve accordingly, keeping files current with reserve worksheets, case law, and medical and liability documentation
• Prepare Major Loss and Reinsurance Reports and participate in the Claims Committee process
• Represent the company at private and mandatory mediations, pre-trials and trials (travel required)
• Mentor and coach intermediate and junior adjusters on the team

What You Bring

• 6+ years adjusting CGL and bodily injury claims, with true depth in complex, litigated files
• Strong coverage background. duty to defend vs. indemnify, product liability, occupier's liability and environmental losses
• Municipality losses and construction wrap-up experience is a significant asset
• Insurer-side file ownership. This team is looking for adjusters who have carried files start to finish with full authority and all the touch points that come with it
• Solid grounding in regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution
• Experience with internal and external audits
• University or college degree; CIP designation completed or in progress
• Guidewire experience is an asset

Why This Role

Culture is the thing this team leads with, and it holds up: a supportive group, real investment in development, and leaders who protect the one-day-per-week hybrid model.

• Defined Benefit, increasingly rare in this market
• Company paid benefits
• Company Bonus
• $1,000 annual matched savings plan (RRSP, TFSA or NRSP)
• Annual wellness allowance, internet reimbursement, home office furniture allowance
• Free parking

The posted range reflects the expected hiring range. Candidates bringing genuine depth in complex CGL may be considered above the maximum.