Claims & Benefits Administrator

Precision Drilling; Nisku; On-site; CAD 42,000 - 64,000; Full time

Job summary

Precision Drilling Corporation is seeking a Claims & Benefits Administrator to provide essential administrative support for work-related and non-work-related claims and daily benefits administration on-site.

You will ensure accurate data entry, timely documentation, and effective information coordination to support the Claims Coordinator and Benefits team, helping maintain compliant, employee-focused processes in a safety-driven workplace.

Qualifications

• Diploma or degree in a related field; 1–3 years of admin HR/benefits/claims experience.
• Basic knowledge of WCB processes: claim reporting, documentation, timelines.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams) and data entry.
• Strong communication and interpersonal skills with confidentiality.
• Highly organized, adaptable, and able to handle multiple priorities.

Responsibilities

• Complete accurate and timely data entry for WCB, disability, and modified‑work claims.
• Monitor WCB claim timelines, follow up on documentation, and update communications.
• Verify, process, and reconcile WCB invoices before approval or payment.
• Manage Back‑to‑Work email communications and respond promptly.
• Provide administrative support to the Claims Coordinator and Benefits team.

Skills

Data entry

Communication skills

Organization

Customer service mindset

Confidentiality

Education

Diploma or degree in a related field

Tools

Microsoft Office Suite

WCB knowledge

Job description

Job Title: Claims & Benefits Administrator
Company: Precision Drilling Corporation
Work Arrangements: On-Site
At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.
The Claims & Benefits Administrator provides essential administrative support for work‑related and non–work‑related claims and daily benefits administration. By ensuring accurate data entry, timely documentation, and effective information coordination, this role supports the Claims Coordinator and Benefits team in maintaining efficient, compliant, and employee‑focused processes.

Culture

Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.

Day In The Life

• Complete accurate and timely data entry for WCB, disability, and modified work claims while maintaining organized, confidential claim files
• Monitor WCB claim timelines, follow up on outstanding documentation, and document all claim‑related communications and updates
• Verify, process, and reconcile invoices related to WCB claims, ensuring accuracy prior to approval or payment
• Manage Back‑to‑Work email communications, responding to inquiries promptly and professionally
• Provide administrative support to the Claims Coordinator and Benefits team, including reporting, documentation preparation, and information coordination

What We Need From You

• Diploma or degree in a related field is an asset, with 1–3 years of administrative experience preferred in HR, benefits, claims, or disability management; equivalent education and experience will be considered
• Basic knowledge of WCB processes, including claim reporting, documentation requirements, and timelines
• Strong computer and documentation skills, including proficiency in Microsoft Office (Outlook, Excel, Word, Teams), accurate data entry, and real‑time notetaking
• Excellent communication and interpersonal skills with a customer‑service mindset and the ability to remain professional in sensitive situations
• Highly organized, adaptable, and detail‑oriented team player able to manage multiple priorities independently while maintaining confidentiality