City of Brampton – Full Time Dispatch (Nights)

Paladin Security Group Ltd.; Brampton; On-site; CAD 28,000 - 37,000; Full time

Benefits offered by this job

Free uniforms

Daily pay available

Great Place To Work Certified 2026

Job summary

Paladin Security invites applications for a Full Time Temp Dispatch Operator at the City of Brampton. You will oversee multiple sites within Brampton, monitor fire and life safety, access control, and CCTV, and assist in tracking and deploying security staff.

The role requires at least 3 years of dispatch security experience, valid Ontario security license, and completion of dispatch training within 3 months.

Qualifications

• Minimum 3 years of dispatch security experience.
• Valid Security License for Ontario.
• Completion of Dispatch/Communications Training program within 3 months.
• Must be legally authorized to work in Canada.

Responsibilities

• Respond to and dispatch appropriate resources for all telephone and electronic calls for service.
• Respond to and dispatch appropriate resources for alarms including intrusion, fire, and panic/duress.
• Oversee tracking and deployment of security personnel across City of Brampton sites.
• Monitor CCTV systems; complete proactive CCTV tours of facilities for suspicious or criminal activity.
• Review CCTV footage when incidents occur; submit detailed reports of findings.

Skills

Dispatch experience

Security operations

CCTV monitoring

Customer service

Communication skills

Education

Law and Security / Police Foundations program

Tools

Microsoft Office

Incident reporting software

CCTV investigation software

Job description

Overview Job Skills / RequirementsPosition: Full Time Temp Dispatch Operator

Site: City of Brampton

Hours: Continental Nights (1830 – 0630)

Overtime: Averaging Agreement (AA) after 88 hours

Pay: $23.82/hr

Posting Date: September 9, 2026

Internal Closing Date: September 15, 2026

External Closing Date: September 25, 2026

About the Role

Dispatch and Communications Guards provide 24-hour coverage of the Security Control Centre.In this key role, you will oversee several sites within the City of Brampton,monitoringnumeroussystems including fire and life safety, access control, and CCTV. You willassistin tracking and deployment of security staff and handle a variety of dispatch duties including incident call-taking.

Key Responsibilities

• Respond to and dispatchappropriate resourcesfor all telephone and electronic calls for service
• Respond to and dispatchappropriate resourcesfor all alarms including intrusion, fire, and panic/duress
• Oversee the tracking and deployment of security personnel across all City of Brampton sites
• Monitor CCTV systems; complete proactive CCTV tours of facilities for suspicious or criminal activity
• Review CCTV footage when incidents occur;submitdetailed reports of findings
• Monitor and log activities of Security Services guards; provide management withtimelyupdates
• Assign reports to security personnel using reporting software
• Maintain written records of all incoming/outgoing transmissions, incident reports, investigations, and follow-up documentation
• Request andassistwith scheduling guard coverage for emergency book-offs, no-shows, and ad-hoc needs
• Manage access control and parking systems; unlock/lock doors and offices through electronic systems
• Sign out equipment to Mobile Response guards; document and report defective equipment
• Complete daily briefs to Security Services management and other personnel
• Investigate routine incidents
• Assistwith patrols and other guard duties asrequired

Requirements

• Minimum 3 years of dispatch security experiencerequired.
• Minimum 3 years of security experience or related experience is an asset.
• Working knowledge of the Trespass to Property Act and Criminal Code.
• Must complete a Dispatch/Communications Training program within 3 months of placement.
• Good cognitive, interpersonal, and communication skills; critical thinking; sound judgment
• Ability to remain stationary forlong periodsof time.Ability to remain composed and organized under pressure or in high-stress situations.
• Ability to multitask efficiently and provide guidance and supervision to all Security Guards
• Excellent customer service skills; ability to articulate clearly on the phone
• Proficient with computers; experience using Microsoft Office, incident reporting software, and CCTV investigation software.
• Completion of a Law and Security / Police Foundations or related program is preferred and considered an asset
• Valid Security License for the province of Ontario
• Valid First Aid & CPR Level C from a WSIB approved provider
• Must be legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) Applicants who do not possess these certifications can opt into Paladin’s Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training

Why Choose Paladin?

• Free uniforms
• Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE!
• Daily pay available — your paycheck, on your schedule
• Education Requirements (All)
• High School Diploma/GED
• Certification Requirements (All) First Aid and CPR – Level C
• Valid Security License
• Additional Information / Benefits

Education Requirements (All)High School Diploma/GED Certification Requirements (All) First Aid and CPR – Level C Certification Valid Security License Additional Information / Benefits

Paladin Security:

Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits:

• Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays Screening

Screening Requirements: Criminal Background Check