Chief Operations Officer, Mortgage Lending

WP Osborne Executive Search Inc.; Kitchener; On-site; CAD 150,000 - 200,000; Full time

Job summary

A dynamic private mortgage lender in Ontario seeks a Chief Operations Officer (COO) to lead operational efficiency and strategic growth. The role involves overseeing daily operations, compliance, and relationship management, while driving innovation in a high-growth environment. Ideal for seasoned professionals in mortgage lending with a passion for operational excellence.

Qualifications

• Minimum 10 years of senior leadership experience in mortgage lending or financial services.
• In-depth understanding of Ontario’s mortgage regulatory environment.

Responsibilities

• Oversee daily operations, ensuring alignment with business objectives.
• Craft and implement operational strategies to enhance loan origination.
• Ensure compliance with all regulatory and legal requirements.

Skills

Leadership

Communication

Stakeholder Management

Team Building

Education

Bachelor's degree in Business

Bachelor's degree in Finance

Job description

Chief Operations Officer, Mortgage Lending

A dynamic and entrepreneurial private mortgage lender providing alternative mortgage solutions in Ontario, is seeking an experienced Chief Operations Officer (COO) to join their executive leadership team. This is an exciting opportunity to play a pivotal role in shaping the future of the company by contributing to its strategic direction, growth strategy, and operational efficiency.

As COO, you will work closely with the CEO, CFO, and Head of Business Development to influence the company's trajectory, drive expansion initiatives, and ensure optimal internal operations across underwriting, funding, servicing, credit, and data analytics.

Key Responsibilities:

• Operational Leadership: Oversee daily operations, ensuring alignment with business objectives and maximizing efficiency and effectiveness across all functions.
• Strategic Planning & Execution: Craft and implement operational strategies to enhance loan origination, underwriting, and servicing processes, while driving process optimization and scaling efforts.
• Compliance & Risk Management: Ensure compliance with all regulatory and legal requirements within the Ontario and Canadian mortgage lending landscape, including FSRA regulations.
• Technology & Innovation: Champion the adoption of new technologies and digital solutions to enhance customer experience and streamline internal operations.
• Relationship Management: Build and strengthen relationships with brokers, investors, and lending partners to expand market reach and improve access to capital.
• Performance Monitoring & Reporting: Develop key performance indicators (KPIs) and reporting systems to track business performance, identify areas for improvement, and drive data-driven decision-making.
• Team Development: Lead and inspire high-performing teams, fostering a culture of accountability, innovation, and exceptional customer service.
• Financial Planning: Collaborate with the CFO to oversee financial planning, budgeting, and capital management.

Why Apply?

This role offers the opportunity to work alongside an innovative and high-growth company, directly influencing its future and shaping the development of a highly impactful organization in the alternative lending space. If you are a seasoned professional in the mortgage lending industry, with a passion for driving operational excellence and fostering growth, we invite you to apply.

Qualifications

The successful candidate will possess a Bachelor's degree in Business, Finance, or a related field; a minimum of 10 years of senior leadership experience in the mortgage lending or financial services industry; in-depth understanding of Ontario’s mortgage regulatory environment, including FSRA regulations and compliance requirements; proven track record of driving operational efficiencies and implementing scalable systems and processes, including data management and adoption of technology; experience in managing underwriting, credit policies, and risk management in a lending environment; strong leadership abilities, with excellent communication, stakeholder management, and team-building skills; demonstrated success in business growth, strategic execution, and leading operational transformation initiatives.

Application

Qualified candidates can submit their resume via LinkedIn.

Reference: 1385 – COO