Chief Operating Officer

Kindred Credit Union; Kitchener; On-site; CAD 120,000 - 180,000; Full time

Job summary

Kindred Credit Union is seeking a Chief Operating Officer (COO) to lead business operations and drive innovation. The role involves overseeing banking services, developing strategies for growth, and ensuring a commitment to social purpose.

Responsibilities

• Provides leadership and oversight of business lines.
• Drives innovation through process improvement and automation.
• Develops strategies for sustainable growth.

Job description

Apply Here - through Massey Henry Senior Executive Recruitment

What we're looking for:

At Kindred Credit Union, we are cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.

The Chief Operating Officer (COO) provides leadership and oversight of business lines (Business Banking, Retail Banking-including Wealth and Insurance), products and pricing, sales and distribution, business development, partnership strategies, business agility, and delivery. They will lead all related administrative and support functions, branch and business line operations, and drive innovation through effective management of process improvement, digitization, and automation to improve operational efficiency.

The COO is responsible for the ownership of advice and planning, leading large-scale transformation across the organization to deliver differentiated, values-centered, purpose-driven member experiences. They oversee business agility, ensuring best practices in product development, and the delivery of new products and services.

Collaborating with senior leadership, the COO develops and implements strategies that drive sustainable growth. They lead efforts to expand Kindred's membership base, revenue opportunities, and regional presence, while reinforcing the organization's commitment to social purpose.

If this sounds like the opportunity for you, you are invited to view the full package at www.masseyhenry.com/opportunities. Applications will only be accepted directly through the Massey Henry website.