Chief Operations Officer, Mortgage Lending

WP Osborne Executive Search Inc.; Cambridge; On-site; CAD 150,000 - 200,000; Full time

Job summary

A dynamic private mortgage lender in Ontario is seeking a Chief Operations Officer (COO) to join their executive team. The COO will play a pivotal role in shaping the company's strategic direction and operational efficiency. Responsibilities include overseeing daily operations, ensuring compliance with regulations, and driving technology adoption. The ideal candidate will have extensive leadership experience in mortgage lending, a strong understanding of Ontario's mortgage regulations, and a passion for operational excellence.

Qualifications

• At least 10 years of senior leadership experience in mortgage lending or financial services.
• Thorough understanding of Ontario’s mortgage regulations, including FSRA.

Responsibilities

• Oversee daily operations, ensuring alignment with business objectives.
• Craft and implement operational strategies to enhance loan origination and servicing processes.
• Ensure compliance with regulatory and legal requirements.

Skills

Leadership

Communication

Stakeholder Management

Team Building

Education

Bachelor's degree in Business

Bachelor's degree in Finance

Job description

Chief Operations Officer, Mortgage Lending

A dynamic and entrepreneurial private mortgage lender providing alternative mortgage solutions in Ontario is seeking an experienced Chief Operations Officer (COO) to join their executive leadership team. This is an exciting opportunity to play a pivotal role in shaping the future of the company by contributing to its strategic direction, growth strategy, and operational efficiency.

As COO, you will work closely with the CEO, CFO, and Head of Business Development to influence the company's trajectory, drive expansion initiatives, and ensure optimal internal operations across underwriting, funding, servicing, credit, and data analytics.

Key Responsibilities:

1. Operational Leadership: Oversee daily operations, ensuring alignment with business objectives and maximizing efficiency and effectiveness across all functions.
2. Strategic Planning & Execution: Craft and implement operational strategies to enhance loan origination, underwriting, and servicing processes, while driving process optimization and scaling efforts.
3. Compliance & Risk Management: Ensure compliance with all regulatory and legal requirements within Ontario and the Canadian mortgage lending landscape, including FSRA regulations.
4. Technology & Innovation: Champion the adoption of new technologies and digital solutions to enhance customer experience and streamline internal operations.
5. Relationship Management: Build and strengthen relationships with brokers, investors, and lending partners to expand market reach and improve access to capital.
6. Performance Monitoring & Reporting: Develop KPIs and reporting systems to track performance, identify improvement areas, and support data-driven decisions.
7. Team Development: Lead and inspire high-performing teams, fostering a culture of accountability, innovation, and customer service excellence.
8. Financial Planning: Collaborate with the CFO on financial planning, budgeting, and capital management.

Why Apply?

This role offers the chance to work with an innovative, high-growth company, directly influencing its future and development in the alternative lending space. If you are a seasoned mortgage lending professional passionate about operational excellence and growth, we invite you to apply.

Qualifications:

The ideal candidate will have a Bachelor's degree in Business, Finance, or related field; at least 10 years of senior leadership experience in mortgage lending or financial services; thorough understanding of Ontario’s mortgage regulations, including FSRA; proven success in driving operational efficiencies, implementing scalable systems, and adopting new technology; experience managing underwriting, credit policies, and risk; strong leadership, communication, stakeholder management, and team-building skills; and a track record of business growth and operational transformation.

Application:

Qualified candidates can submit their resume via LinkedIn, referencing: 1385 – COO.