Checkout & Customer Experience Manager

Canadian Tire - Bayers Lake, Halifax ( Store 465); Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

Canadian Tire Lake Bayers Lake – Store 465 is seeking an experienced Cashier Manager to lead checkout and customer service with a focus on efficiency and staff development. Reporting to the Floor Manager, you will drive customer satisfaction and retail execution to meet performance goals.

The role emphasizes coaching, health and safety, and collaboration with other departments to maintain excellence in service and store standards.

Qualifications

• Managerial experience in retail or similar setting.
• Strong leadership and coaching abilities.
• Proven track record in achieving sales and service targets.

Responsibilities

• Lead checkout and customer service areas, ensuring efficient operations.
• Coach and develop staff; manage scheduling and training.
• Uphold health and safety standards and store policies.
• Collaborate with other departments to enhance customer experience.
• Monitor store presentation, inventory, and compliance with audits.
• Assist in cash handling, warranties, returns, and cash closings.
• Participate in store management meetings and communications.

Skills

Managerial experience

Retail sales

Operations management

Team leadership

POS systems

Inventory knowledge

Customer service

Scheduling

Health & safety

Budget/financial principles

Tools

POS and inventory systems

Job description

Canadian Tire Lake Bayers Lake – Store 465 is seeking an experienced Cashier Manager to lead checkout and customer service with a focus on efficiency and staff development. Reporting to the Floor Manager, you will drive customer satisfaction and retail execution to meet performance goals.

The role emphasizes coaching, health and safety, and collaboration with other departments to maintain excellence in service and store standards.