Lead Front End Cashier & Team Coach

The Home Depot; Lévis; On-site; CAD 42,000 - 56,000; Full time

Job summary

The Home Depot in Canada is seeking a Head Cashier to support the Front End Supervisor, coach front end and lot associates, and ensure a great customer shopping experience. You will schedule coverage, escalate issues, and train staff to follow GET behaviours and safety procedures.

You will lead by example, manage checkouts, oversee staffing levels, and coordinate with leadership to execute plans for Grand Openings and promotions, while maintaining security and loss-prevention standards.

Qualifications

• High School Diploma or equivalent required or equivalent experience.
• 1–2 years retail or cash handling experience is an asset.
• Minimum 1 year of leadership experience in a team setting.

Responsibilities

• Lead by example in demonstrating GET behaviours and promote positive morale.
• Ensure sufficient checkouts by maintaining lines at or near capacity.
• Daily front-end walkthrough to ensure readiness for Grand Opening and ad events.
• Observe staff to ensure appropriate staffing levels meet business needs.
• Provide training, information, tools and coaching to associates for growth.
• Communicate goals and directions from store leadership to associates.
• Keep parking lot accessible, clean and ready for customers.
• Coordinate back-up cashiers and assign to registers.
• Operate cash machines and train cashiers accordingly.
• Assist guards with cash collection.
• Follow Safety and Loss Prevention policies consistently.
• Adhere to front-end processes to mitigate shrink and protect assets.

Skills

Interpersonal Skills

Cash Handling

Leadership Skills

Attention to Detail

Education

High School Diploma or equivalent

Job description

The Home Depot in Canada is seeking a Head Cashier to support the Front End Supervisor, coach front end and lot associates, and ensure a great customer shopping experience. You will schedule coverage, escalate issues, and train staff to follow GET behaviours and safety procedures.

You will lead by example, manage checkouts, oversee staffing levels, and coordinate with leadership to execute plans for Grand Openings and promotions, while maintaining security and loss-prevention standards.