Change Management Coordinator - Business Aviation, In Service Supplier Management

Bombardier; Dorval; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading aerospace company in Dorval, Canada, is seeking a Change Management Coordinator for Business Aviation. The ideal candidate will lead logistics coordination, manage supplier relationships, and possess strong negotiation and project management skills. A Bachelor’s degree and experience in supply chain or customer service are required. This role offers a hybrid work model and competitive benefits.

Benefits

Comprehensive insurance plans

Competitive base salary

Retirement savings plan

Employee Assistance Program

Tele Health Program

Qualifications

• 5-7 years industry experience, preferably in a supply chain role.
• 2 years of experience in customer service.
• Fluency in English and French.

Responsibilities

• Lead logistics coordination on business aircraft fleet-wide issues.
• Negotiate logistics plans and support commercial discussions.
• Document outcomes of negotiations and build information packages.
• Engage suppliers over specific customer issues for recovery.
• Ensure supplier readiness for customer advisories.

Skills

Excellent communication

Effective negotiation

Project management

Team player

Strong organizational skills

Attention to detail

Education

Bachelor’s degree in business or project management

Tools

SAP

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

ERD

Team Center

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak‑performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well‑being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Lead the logistics coordination on business aircraft fleet wide issues within the Technical Services organization and with other impacted stakeholders
• Negotiate the logistics plan and support commercial discussions, as required, with suppliers to ensure flawless execution and deliverables are met on time
• Ensure supplier is tracking to Action Plan, and follow up on progress and report any roadblocks for escalation to management
• Document outcome of negotiations and build information packages to communicate the implementation strategies to impacted stakeholders
• Participate to various internal meetings such as IWT (Integrated Work Team), CSRB (Customer Policy Review Board), to get familiar with projects or new option offerings that will require us to work with suppliers to develop alternative strategies or sources of supply
• Engage supplier over specific customer issues for recovery; Seek creative solutions to problems
• Seek cross-functional support and swift resolution to in‑service customer fielding issues
• Ensure supplier readiness for suppliers attending customer advisories as required
• Represent ISSM (In Service Supplier Management) in internal and external meetings with suppliers and all disciplines within Customer Support

How to thrive in this role?

• You have a Bachelor’s degree in business or project management
• You have 5-7 years industry experience, preferably in a supply chain role
• You ideally have 2 years of experience in customer service
• You have system knowledge of SAP, Outlook, Microsoft Word, Excel, PowerPoint, ERD and Team Center
• You have basic understanding / knowledge of technical drawings
• You have excellent communication, effective negotiation skills and project management skills
• You are proficient in English, spoken and written and you are fluent in French
• You are a team player, demonstrate strong organizational skills and are autonomous
• You are a detailed oriented individual who enjoys taking initiative and ownership
• You are available to be on call after regular working hours on an "as required" basis or even travel “as required”

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Change Management Coordinator - Business Aviation, In Service Supplier Management

Primary Location: Administrative Centre (CA)

Organization: Aerospace Canada

Shift: Day job

Employee Status: Regular

Requisition: 10143 Change Management Coordinator - Business Aviation, In Service Supplier Management