Change Communications & Engagement Specialist

Natural Factors; Coquitlam; On-site; CAD 66,000 - 82,000; Full time

Benefits offered by this job

Healthcare benefits

RRSP

Product allowance

Employee discounts

Events & rewards

Free parking

Bus pass

Vendor discounts

Job summary

Natural Factors is seeking a Communications & Engagement Advisor to lead internal communications and change initiatives. You will develop and execute plans that support technology adoption and organizational transformation, translating complex information into clear messages across channels.

You will partner with leaders and subject matter experts to identify communication needs, drive employee engagement, and continuously improve strategies, leveraging Microsoft 365 and digital tools.

Qualifications

• Bachelor's degree in Communications or a related field.
• At least 2 years in internal communications, employee communications, change communications, or similar role.
• Experience supporting software implementation projects and communicating change within complex business environments.
• Strong writing, editing, and content development skills with the ability to simplify complex concepts.
• Proficiency with Microsoft 365 and digital communication tools, along with experience developing communication plans and campaigns.

Responsibilities

• Develop and execute communication plans that support technology, learning, and organizational change initiatives.
• Create engaging content across multiple channels, translating complex information into clear and actionable messages.
• Partner with business leaders, project teams, and subject matter experts to identify communication needs and support successful change initiatives.
• Drive employee awareness, engagement, and adoption through targeted communication campaigns and reinforcement activities.
• Measure communication effectiveness and continuously improve communication strategies, tools, and best practices.

Skills

Writing & editing

Content development

Stakeholder engagement

Education

Bachelor's degree in Communications

Tools

Microsoft 365

Digital communication tools

Job description

Natural Factors is seeking a Communications & Engagement Advisor to lead internal communications and change initiatives. You will develop and execute plans that support technology adoption and organizational transformation, translating complex information into clear messages across channels.

You will partner with leaders and subject matter experts to identify communication needs, drive employee engagement, and continuously improve strategies, leveraging Microsoft 365 and digital tools.