Strategic Change Lead: Microsoft 365 Adoption

Long View Systems; Calgary; On-site; CAD 110,000 - 138,000; Full time

Benefits offered by this job

Great people and culture

Flexible Work Environment

Interesting work

Job summary

Long View is seeking an Adoption and Change Management Consultant for our Calgary Branch to deliver consultative services and build stakeholder relationships. You will drive change strategy, training, and user adoption for Microsoft 365 solutions.

You will lead governance, communications, and training efforts across projects, ensuring objectives are met on time and within budget. Strong certification and hands-on experience are required.

Qualifications

• 5+ years of experience in a change management role focusing on the people side of technology adoption consulting.
• Experience with technical implementations and changes including SharePoint and Teams projects.
• Experience eliciting requirements and creating role-based user requirements and impact assessment documentation.
• Experience creating communication plans and messages using various communication methods and tools.
• Experience creating training plans and materials including training videos, quick reference cards, Microsoft Forms Quizzes, and PowerPoint decks.

Responsibilities

• Collaborate with clients to understand how technology change will affect end-users.
• Inform clients of the technology’s full range of features to maximize benefits.
• Collect requirements for technology adoption via interviews or workshops.
• Work with LVS technical teams to establish a Governance Plan for new technology.
• Create and deliver adoption resources, end-user communications, and training tools.
• Monitor user adoption to ensure secure, efficient, and consistent use of technology.
• Maintain a comprehensive adoption plan covering governance, governance, training, and ongoing support.
• Draft Communications Plan and messages to advance this plan.
• Design role-based Training Plan for different user roles and impacts.
• Develop and deliver training content for executives, staff, and frontline workers.
• Assist with other project activities related to change and communication.

Skills

Change management

Microsoft 365 adoption

Stakeholder engagement

Requirements gathering

Education

Prosci certification

Microsoft Service Adoption Specialist

Instructional Designer/Trainer

Microsoft 365/SharePoint certification

Tools

SharePoint

Teams

Microsoft 365

PowerPoint

Job description

Long View is seeking an Adoption and Change Management Consultant for our Calgary Branch to deliver consultative services and build stakeholder relationships. You will drive change strategy, training, and user adoption for Microsoft 365 solutions.

You will lead governance, communications, and training efforts across projects, ensuring objectives are met on time and within budget. Strong certification and hands-on experience are required.