Chanel Counter Manager

Chanel; Markham; On-site; CAD 42,000 - 62,000; Full time

Job summary

Chanel in Markham is seeking a Counter Manager to deliver the ultimate luxury client experience in-store. You will drive sales by understanding client needs, conducting consultations, and delivering personalised service that encourages repeat visits.

Reporting to the Territory Manager, this permanent role offers a 30-hour work week with a focus on fragrance & beauty, building strong relationships and achieving annual sales goals in a premium retail environment.

Qualifications

• Provide exceptional client service with courtesy and sincerity.
• Conduct in-depth consultations to understand client needs.
• Utilize selling skills aligned with client goals.
• Meet or exceed yearly fragrance & beauty sales targets.
• Grow customer base and nurture in-store relationships.

Responsibilities

• Provide superior client service by engaging with customers and understanding needs.
• Lead in-store consultations to propose Chanel products.
• Drive fragrance & beauty sales and contribute to team targets.
• Build lasting relationships with clients to ensure repeat visits.
• Maintain high standards of presentation and product knowledge.
• Collaborate with colleagues to optimise in-store experience.

Skills

Luxury client service

Sales skills

Communication

Relationship building

In-store merchandising

Job description

CHANEL Counter Manager

Location: Shoppers Drug Mart, Markville, Markham ON

Reports to: Territory Manager

Contract : Permanent, full-time (30 hours/week)

Your role at Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

• You will provide superior client service by demonstrating interest, courtesy and sincerity;
• You will extend exceptional client care to every customer through consultations;
• You will use your selling skills that relates to customer needs;
• You will achieve sales goals planned for the year for your Fragrance & Beauty account;
• You will increase the customer base and build business for the future;
• You will build strong in-store business relationships through effective communication.

You are energised by:

• Providing the Chanel ultimate luxury client experience;
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.