CHANEL Counter Manager

Chanel, Inc.; East Gwillimbury; On-site; CAD 45,000 - 65,000; Full time

Job summary

CHANEL CANADA ULC. is seeking a Counter Manager at CHANEL Counter in Shoppers Drug Mart, Yonge Green Lane East Gwillimbury, ON. You will be responsible for delivering a premium in-store client experience and driving fragrance and beauty sales while matching client needs with Chanel offerings.

This full-time permanent role reports to the Territory Manager and focuses on creating repeat customers through superior service and personalized consultations.

Qualifications

• Provide superior client service with genuine interest, courtesy and sincerity.
• Meet annual sales goals for Fragrance & Beauty accounts.
• Build strong client relationships and in-store communication to drive loyalty.

Responsibilities

• Generate maximum sales volume while providing superior client service.
• Relate to customer needs to ensure repeat sales and loyal customers.
• Achieve sales goals planned for the year for Fragrance & Beauty account.
• Increase the customer base and build business for the future.
• Build strong in-store business relationships through effective communication.

Skills

Client service

Sales skills

In-store communication

Job description

Location & Reporting

Location: CHANEL Counter at Shoppers Drug Mart, Yonge Green Lane East Gwillimbury, ON

Reports to: Territory Manager

Contract: Full-time and Permanent Position

Your role @Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

• You will provide superior client service by demonstrating interest, courtesy, and sincerity.
• You will extend exceptional client care to every customer through consultations.
• You will use your selling skills that relates to customer needs.
• You will achieve sales goals planned for the year for your Fragrance & Beauty account.
• You will increase the customer base and build business for the future.
• You will build strong in-store business relationships through effective communication.

You are energised by:

• Providing the Chanel ultimate luxury client experience.
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.

About CHANEL CANADA ULC

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.

We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position.

We are committed to fair and accessible employment practices.

Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.