Chances Bingo Coordinator

The Berezan Hospitality Group; Castlegar; On-site; CAD 25,000 - 35,000; Part time

Benefits offered by this job

Wage + tips

Discounts at B’s Eatery

Entertainment discounts

Medical/dental after 3 months

RRSP/Pension program

Sister company discounts

Job summary

The Berezan Hospitality Group is hiring a part-time Bingo Coordinator for Chances Castlegar. You will oversee bingo game operations, manage prizes, and ensure a safe, clean, and welcoming environment for guests.

You will supervise bingo staff, process transactions with accuracy, communicate the RG program, and support marketing efforts to promote events. Serving It Right certification and a clear criminal record check are required.

Qualifications

• Must be 19+ years old.
• Serving It Right certificate and criminal record check required.
• Excellent cash handling and math accuracy.

Responsibilities

• Oversee bingo game operations and prize management.
• Provide exceptional customer service and maintain clean facilities.
• Supervise bingo staff and support game development.
• Communicate RG program to customers and staff.
• Manage bingo accounts and assist with marketing of events.
• Verify winning bingo cards when required.
• Use KODIAK system for game operations.

Skills

Cash handling

Math skills

Supervisory skills

Customer service

Multitasking

Attention to detail

RG program knowledge

Serving It Right

Criminal record check

19+ age requirement

Education

Serving It Right certificate

Tools

KODIAK system

Job description

Berezan Hospitality Group brings the good times to you! Our team of experts is drawn from all walks of life, and our accomplishments are celebrated across the hospitality industry. We are a family-run business that provides insurmountable experiences and highly personalized guest services. Offering a stellar ski resort, gaming centre fun, liquor stores, and accommodations, the Berezan Hospitality Group turns good days into great days! Come join in on the fun!

We are currently hiring a part-time Bingo Coordinator to join our Chances Castlegar Team.

In this position, you will be responsible for overseeing the operations of the bingo games, managing prizes, maintaining the cleanliness of the facility, and providing excellent customer service.

What you will be doing

• Provide excellent customer service, ensuring a positive experience for all patrons.
• Maintain the cleanliness and organization of the facility to create a pleasant environment.
• Report any health and safety concerns promptly to ensure a safe environment for staff and customers.
• Supervise and support bingo staff during game operations.
• Understand and effectively communicate the Responsible Gambling (RG) program to customers and employees.
• Manage accounts related to bingo operations.
• Contribute to the development of bingo games to enhance the customer experience.
• Assist with marketing initiatives to promote bingo events and attract patrons.
• Manage KODIAK system for efficient game operations.
• Oversee the bingo game operations and prize boards.
• Assist with the verification of winning bingo cards when required.

What you will bring

• Excellent cash handling skills, with the ability to handle large volumes of cash accurately.
• Strong math skills to perform calculations and reconcile bingo transactions.
• Supervisory skills would be an asset to effectively manage the bingo staff.
• Excellent customer service skills with a focus on delivering exceptional experiences.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and organizational skills to manage accounts and game development.
• Familiarity with the Responsible Gambling (RG) program and effective communication with customers.
• Ability to successfully obtain a Serving It Right certificate and a criminal record check through the Gaming Policy and Enforcement Branch.
• Must be 19+

What we will offer

• Competitive Wage starting at 21.75/hr plus tips
• Discounts at B’s Eatery
• Discounts for entertainment
• Full medical/dental benefits after 3 months of full-time employment
• RRSP/Pension program available for full-time employees
• Discounts at our sister companies Sasquatch Mountain Resort and Urban Hostel Retreat in Kelowna