Chances Security Officer - Salmon Arm

Berezan-Hospitality-Group; Salmon Arm; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Full medical/dental benefits after 3 m

RRSP/Pension program

Discounts at sister resorts

Job summary

Berezan Hospitality Group in Salmon Arm is seeking a Security Officer to join the Chances Salmon Arm Team. You will provide excellent customer service, verify IDs, and maintain a safe, secure environment while completing daily reports.

The role requires strong teamwork, accuracy in reporting, and the ability to communicate the Responsible Gambling program. Competitive hourly wage with benefits after 3 months and RRSP/Pension options for full-time staff.

Qualifications

• Provide excellent customer service to ensure a positive experience for patrons.
• Verify identification in compliance with provincial laws and Chances/Berezan standards.
• Ensure the safety of patrons and staff by monitoring a secure environment.
• Complete daily reporting requirements accurately and in a timely manner.
• Understand and communicate the Responsible Gambling (RG) program to customers.
• Must be able to obtain a criminal record check.

Responsibilities

• Provide excellent customer service to ensure a positive experience for patrons.
• Verify identification in compliance with provincial legislative and Chances/Berezan standards.
• Ensure the safety of patrons and staff by monitoring and maintaining a secure environment.
• Complete daily reporting requirements accurately and in a timely manner.
• Report any activities in accordance with BCLC and Chances/Berezan procedure manuals.
• Provide escorts to patrons and staff as needed.
• Maintain the cleanliness of the facility.
• Report any health and safety concerns promptly.
• Understand and effectively communicate the RG program to customers.
• Review audit sheets and ensure they are completed and up to date.

Skills

Customer service

Teamwork

Organizational skills

Attention to detail

Criminal record check

Age 19+

Job description

Berezan Hospitality Group brings the good times to you! Our team of experts is drawn from all walks of life, and our accomplishments are celebrated across the hospitality industry. We are a family-run business that provides insurmountable experiences and highly personalized guest services. Offering a stellar ski resort, gaming centre fun, liquor stores, and accommodations, the Berezan Hospitality Group turns good days into great days! Come join in on the fun!

We are currently hiring a Security Officer to join our Chances Salmon Arm Team.

We are seeking dedicated and customer-focused individuals to join our team. If you are looking for a dynamic and entertaining environment to build your career, this is the perfect opportunity for you!

What you will be doing

• Provide excellent customer service to ensure a positive experience for patrons.
• Verify identification in compliance with provincial legislative and Chances/Berezan standards.
• Ensure the safety of patrons and staff by monitoring and maintaining a secure environment.
• Complete daily reporting requirements accurately and in a timely manner.
• Report any activities in accordance with BCLC and Chances/Berezan procedure manuals.
• Provide escorts to patrons and staff as needed.
• Maintain the cleanliness of the facility.
• Report any health and safety concerns promptly.
• Understand and effectively communicate the Responsible Gambling (RG) program to customers.
• Review audit sheets and ensure they are completed and up to date.

What you will bring

• Professional and responsible conduct.
• Comfortable in fast-paced, high-pressure environments.
• Strong commitment to teamwork.
• Organizational skills.
• Attention to detail and accuracy in reporting.
• Ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch.
• Must be 19+

What we will offer

• Competitive Wage starting at 22.35/hr
• Discounts at B's Eatery
• Full medical/dental benefits after 3 months of full-time employment
• RRSP/Pension program available for full time employees
• Discounts at our sister companies Sasquatch Mountain Resort and Urban Hostel Retreat in Kelowna