Cemetery Branch Admin & Client Services Lead

Arbor-Memorial; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Arbor Memorial is recruiting for a Full Time Branch Administrator on a contractual basis in Edmonton, AB. The role is based on a 35-hour week and may require overtime on occasion.

The successful candidate will manage cemetery contracts, data entry, and general office duties while delivering exceptional service to families. We seek a qualified, motivated individual with a college diploma and 2–3 years of experience in administration, capable of prioritizing tasks, and working independently under

Qualifications

• College diploma or equivalent.
• 2–3 years of office administration experience.
• Strong MS Office skills (Word, Excel).
• Reliable, able to work under pressure and meet deadlines.
• Demonstrates strong customer service with all levels of the organization.
• Organized and able to manage multiple tasks simultaneously.
• Detail-oriented with strong data entry abilities.

Responsibilities

• Providing outstanding customer service to the families we serve.
• Answering the telephone and greeting customers.
• Performing general office administration functions including processing of cemetery contracts, amendments to contracts, transfers, process certificates, prepare cremation and interment services paperwork, data entry and various other tasks.

Skills

MS Office

Customer Service

Multitasking

Detail Oriented

Education

College diploma

Job description

Arbor Memorial is recruiting for a Full Time Branch Administrator on a contractual basis in Edmonton, AB. The role is based on a 35-hour week and may require overtime on occasion.

The successful candidate will manage cemetery contracts, data entry, and general office duties while delivering exceptional service to families. We seek a qualified, motivated individual with a college diploma and 2–3 years of experience in administration, capable of prioritizing tasks, and working independently under