Catering service manager

Paramount; Vaughan; On-site; CAD 55,000 - 75,000; Full time

Job summary

Paramount in Vaughan, Canada, is seeking an experienced Catering Manager to lead daily operations in a fast-paced environment. The role focuses on staff leadership, service quality, and coordinating events with clients and suppliers.

You will recruit, train, and schedule staff; monitor performance; ensure health and safety compliance; and plan menus and service levels to meet client expectations. English required; English language workplace.

Qualifications

• College/CEGEP diploma (1–2 years) or equivalent experience.
• Minimum 5 years of experience in catering or food service management.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Prepare and submit progress and other reports
• Maintain inventory and records of food, supplies and equipment
• Hire and oversee training and supervision of staff
• Plan, organize, direct, control and evaluate daily operations

Skills

Staff leadership

Communication

Time management

Organizational skills

Customer service

Attention to detail

Team player

Decision making

Education

College/CEGEP diploma (1-2 years)

Equivalent experience

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

• Education:
• Expérience:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Work setting

• Catering firm

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Prepare and submit progress and other reports
• Maintain inventory and records of food, supplies and equipment
• Hire and oversee training and supervision of staff
• Plan, organize, direct, control and evaluate daily operations

Cuisine specialties

• Greek
• Italian cuisine

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Dependability
• Excellent oral communication
• Organized
• Reliability
• Team player
• Judgement
• Time management

Employment terms options

• Evening
• Shift
• Morning

Experience

• 5 years or more

Employment terms options

• Day
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week