Catering Operations Lead (Remote)

Placements24; Kimberley; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Remote work arrangement

Health insurance

Career growth

Job summary

Placements24 is seeking an experienced Catering Operations Lead to manage remote catering services, driving efficiency, scalability and client satisfaction across geographically dispersed teams.

You will design and implement operational plans, oversee KPIs and budgets, and mentor a remote staff while ensuring food safety and regulatory compliance.

This fully remote leadership role offers a competitive salary, bonus potential, and opportunities for growth within a forward-thinking organization.

Qualifications

• Extensive experience in operations management, with a significant portion in catering or hospitality, demonstrating success in leading remote teams.
• Proven ability to develop and execute strategic operational plans and drive significant improvements.
• Strong financial acumen, including budgeting, forecasting, and cost control expertise.
• Exceptional leadership, communication, and stakeholder management skills.
• Proficiency with operational management software, ERP systems, and collaboration tools for remote work.
• Bachelor's degree in Business Management, Operations, Hospitality, or a related field; Master's degree is a plus.

Responsibilities

• Oversee day-to-day operations of the catering division, ensuring efficiency, quality, and adherence to company standards.
• Develop and implement strategic operational plans, including process improvements and technology adoption.
• Manage and mentor a remote team of operational managers and staff, fostering a high-performance culture.
• Monitor KPIs and financial metrics, implementing corrective actions as needed.
• Ensure compliance with all food safety, health, and regulatory requirements across all operational sites.
• Drive continuous improvement initiatives to enhance service delivery, client satisfaction, and cost-effectiveness.

Skills

Operations management

Remote team leadership

Financial acumen

Stakeholder management

ERP software

Education

Bachelor's degree in Business/Operations/Hospitality

Master's degree preferred

Tools

ERP systems

Operational management software

Collaboration tools

Job description

About the Role

Our client is seeking an experienced and strategic Catering Operations Lead to manage and optimize their catering services from a remote location. This leadership role requires a visionary individual who can drive operational excellence, implement innovative solutions, and ensure the highest standards of service delivery across geographically dispersed teams. You will be instrumental in shaping the future of our client's catering operations, focusing on efficiency, scalability, and client satisfaction. This is a unique opportunity for a seasoned professional to lead a critical business function within a fully remote framework, leveraging technology and strong leadership to achieve outstanding results.

Key Responsibilities

• Oversee all day-to-day operations of the catering division, ensuring efficiency, quality, and adherence to company standards.
• Develop and implement strategic operational plans, including process improvements and technology adoption.
• Manage and mentor a remote team of operational managers and staff, fostering a high-performance culture.
• Monitor key performance indicators (KPIs) and financial metrics, implementing corrective actions as needed.
• Ensure compliance with all food safety, health, and regulatory requirements across all operational sites.
• Drive continuous improvement initiatives to enhance service delivery, client satisfaction, and cost-effectiveness.

Requirements

• Extensive experience in operations management , with a significant portion in the catering or hospitality industry, demonstrating success in leading remote teams.
• Proven ability to develop and execute strategic operational plans and drive significant improvements.
• Strong financial acumen, including budgeting, forecasting, and cost control expertise.
• Exceptional leadership, communication, and stakeholder management skills.
• Proficiency with operational management software, ERP systems, and collaboration tools for remote work.
• Bachelor's degree in Business Management, Operations, Hospitality, or a related field; Master's degree is a plus.

Benefits

• Highly competitive annual salary and comprehensive bonus structure.
• Full remote work arrangement, providing ultimate flexibility and autonomy.
• Generous health, dental, and vision insurance plans.
• Significant opportunities for professional growth and career advancement.
• Chance to lead and innovate within a forward-thinking organization.