Casualty Claims Adjuster

Crawford & Company (Canada) Inc.; Burnaby; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Casualty Claims Adjuster to join their dynamic team. This role offers flexibility with in-office, hybrid, or fully remote options. The successful candidate will be responsible for evaluating claims, negotiating settlements, and ensuring compliance with provincial regulations. With a competitive salary range and additional performance incentives, this position provides an opportunity to grow within a supportive and innovative environment. Join a company that values community and empowers its employees to make a meaningful impact.

Benefits

Performance Incentives

Wellness Benefit Programs

Continuous Learning Opportunities

Sustainability Initiatives

Qualifications

• 3+ years of experience in casualty claims, including liability work.
• Strong computer skills and proficiency in Office 365.

Responsibilities

• Investigate and analyze claims information accurately.
• Collaborate with managers to maintain client relations.

Skills

Casualty Claims Handling

Negotiation Skills

Customer Service

Reporting Skills

Office 365 Proficiency

Education

Post-secondary Education in Insurance

CIP Designation

Job description

Job Description

We are currently recruiting for a Casualty Claims Adjustment to join our team in Vancouver, BC. The position location is flexible, offering in-office, hybrid, or fully remote working arrangements. The successful candidate will evaluate claims through loss investigation and negotiate settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships. The base salary for this position ranges from $45,000 to $70,000 annually, with additional incentives such as bonuses or commissions. Total compensation will depend on prior experience and qualifications.

Responsibilities

1. Investigation, collection, and analysis of claims information
2. Accurate recording, reporting, and presentation of files
3. Examine policies and settle claims while managing claims costs and complying with provincial licensing regulations
4. Maintain accurate billing, and time and expense records
5. Collaborate with managers to maintain client relations

Qualifications

1. Minimum of 3 years of technical experience in handling casualty claims, including liability work such as bodily injury
2. Post-secondary education in an insurance-related field is an asset
3. Independent Adjusting License is required
4. CIP Designation or progress towards it is required
5. Experience in road adjusting, including investigation and detailed reporting of multi-line claims
6. Strong computer and reporting skills, including proficiency with Office 365
7. Excellent customer service skills and a team-oriented attitude

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from over 70 countries and speak dozens of languages, reflecting the diverse fabric of the communities we serve. Though our reach is vast, we operate as One Crawford: united in purpose, vision, and values. Learn more at www.crawco.com.

Our total compensation plans offer more than just a great salary, including:

• Pay and incentive plans that recognize performance excellence
• Benefit programs supporting financial, physical, and mental wellness
• Training programs promoting continuous learning and career growth
• Sustainability initiatives that give back to our communities
• A culture rooted in respect, collaboration, entrepreneurial spirit, and inclusion