Cast Leader: Lead & Inspire Guest Experience

Famous Players LP; Kelowna; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow & more!

Job summary

Cineplex is hiring a Cast Leader to join its Cast Leaders team. You will help create an energetic, guest-focused environment and coordinate Cast activities to exceed guest expectations. You will work alongside peers to ensure standards, policies and procedures are followed.

The role requires leadership, training coordination, and a commitment to delivering high-quality guest service. Flexible hours and opportunities to grow are available in a fast-paced, social atmosphere.

Qualifications

• Minimum 6 months tenure with no active discipline.
• Cross-trained in all building offerings: core concession, floor, RBOs, box office.
• Demonstrated leadership skills and the ability to encourage others to perform at a high level.
• Consistently deliver the highest quality of guest service and have the ability to lead those behaviors in others.

Responsibilities

• Assist the management team in directing and coordinating Cast activities to consistently exceed Guest expectations.
• Facilitate all in-house training, be dedicated to consistent training efforts, and provide feedback to management about Cast performance.

Skills

Leadership

Guest service

Training coordination

Job description

Cineplex is hiring a Cast Leader to join its Cast Leaders team. You will help create an energetic, guest-focused environment and coordinate Cast activities to exceed guest expectations. You will work alongside peers to ensure standards, policies and procedures are followed.

The role requires leadership, training coordination, and a commitment to delivering high-quality guest service. Flexible hours and opportunities to grow are available in a fast-paced, social atmosphere.