Cast Leader

Cineplex; Calgary; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow

Job summary

Cineplex Calgary is seeking a Cast Leader to motivate the team and maintain high guest service standards in a fast-paced cinema environment.

You will assist management, coordinate Cast activities, facilitate training, and provide feedback on performance; candidates should have at least 6 months tenure without active disciplinary actions and be willing to work hours critical to business needs.

Qualifications

• Minimum of 6 months tenure with no active discipline.
• Cross-trained in all building offerings: core concession, floor, RBOs, box office.
• Demonstrated leadership skills with ability to inspire others to high performance.
• Consistently delivers the highest quality of guest service and leads by example.
• Cast Leaders must be available to work hours critical to business needs.

Responsibilities

• Assist the management team in directing and coordinating Cast activities to exceed Guest expectations.
• Facilitate in-house training and provide feedback on Cast performance.

Skills

Leadership

Guest service

Training coordination

Job description

City:

Calgary

What you will do:

Cast Leader

Cineplex’s Cast Leaders are an integral part of the team who provide an exceptional experience to each and every guest. The Cast Leader’s primary responsibilities are to maintain a motivational and positive work environment while working alongside their peers to ensure all standards, policies and procedures are followed. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!

In this role, your responsibilities include (but are not limited to):

• Assist the management team in directing and coordinating Cast activities to consistently exceed Guest expectations
• Facilitate all in-house training, be dedicated to consistent training efforts, and provide feedback to management about Cast performance

Qualifications:

This role may be a perfect fit for you if:

• You have a minimum of 6 months tenure with no active discipline
• You are cross-trained in all building offerings: core concession, floor, RBOs, box office
• You have demonstrated leadership skills and the ability to encourage others to perform at a high level
• You consistently deliver the highest quality of guest service and have the ability to lead those behaviors in others
• Cast Leaders must be available to work at times that are critical to the needs of the business

Interested applicants must complete a certification process designed to evaluate Cineplex job knowledge and presentation skills in order to be considered a Cast Leader.

Additional Information:

As an employee, you’ll enjoy:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow
• & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverseworkforce. We encourageand welcomeapplications from all intersectional walks of life.The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, uniquecapabilities,and talent represents a significant part of our culture. By valuing a diverse workforce,weenforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].