Casino Security Officer: Guest Safety & Loss Prevention

Hard Rock International; Ottawa; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Ottawa Hotel & Casino in Ottawa, Ontario, is hiring a part-time Security Officer to maintain a safe, secure, and welcoming environment for guests and staff.

The role monitors casino operations, patrols, responds to incidents, and enforces policies and safety procedures while supporting guest relations and loss prevention. A post-secondary diploma in Law and Security, First Aid/CPR, and AGCO Category 2 Gaming Assistant registration are preferred/required.

Qualifications

• Post-secondary diploma in Law and Security preferred.
• First Aid/CPR Certification required.
• Ability to obtain AGCO Category 2 Gaming Assistant registration.
• Working knowledge of computer applications.

Responsibilities

• Maintain a safe, secure, and welcoming environment for guests and staff.
• Patrol casino areas and monitor operations.
• Respond to incidents and emergencies, enforce policies and regulations.
• Assist in loss prevention and guest service while upholding safety procedures.
• Prepare clear incident reports and coordinate with supervisors as needed.

Education

Post-secondary diploma in Law and Security

First Aid/CPR Certification

AGCO Category 2 Gaming Assistant registration

Smart Serve Certificate

Job description

Hard Rock Ottawa Hotel & Casino in Ottawa, Ontario, is hiring a part-time Security Officer to maintain a safe, secure, and welcoming environment for guests and staff.

The role monitors casino operations, patrols, responds to incidents, and enforces policies and safety procedures while supporting guest relations and loss prevention. A post-secondary diploma in Law and Security, First Aid/CPR, and AGCO Category 2 Gaming Assistant registration are preferred/required.