Security Officer - Casino Security

Hard Rock International; Ottawa; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Ottawa Hotel & Casino in Ottawa, Ontario, is hiring a part-time Security Officer to maintain a safe, secure, and welcoming environment for guests and staff.

The role monitors casino operations, patrols, responds to incidents, and enforces policies and safety procedures while supporting guest relations and loss prevention. A post-secondary diploma in Law and Security, First Aid/CPR, and AGCO Category 2 Gaming Assistant registration are preferred/required.

Qualifications

• Post-secondary diploma in Law and Security preferred.
• First Aid/CPR Certification required.
• Ability to obtain AGCO Category 2 Gaming Assistant registration.
• Working knowledge of computer applications.

Responsibilities

• Maintain a safe, secure, and welcoming environment for guests and staff.
• Patrol casino areas and monitor operations.
• Respond to incidents and emergencies, enforce policies and regulations.
• Assist in loss prevention and guest service while upholding safety procedures.
• Prepare clear incident reports and coordinate with supervisors as needed.

Education

Post-secondary diploma in Law and Security

First Aid/CPR Certification

AGCO Category 2 Gaming Assistant registration

Smart Serve Certificate

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] Officer - Casino Security page is loaded## Security Officer - Casino Securitylocations: Hard Rock Hotel & Casino Ottawatime type: Full timeposted on: Posted Todayjob requisition id: R13096Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:****Company:** Hard Rock Ottawa Hotel & Casino**Location:** Ottawa, Ontario**Job Type:** Part Time PermanentYes, this is an existing open position.**Compensation:** CAD $ 21.06/ Hr.**License Requirement:** Smart Serve Certificate and AGCO License (Alcohol Gaming Commission Ontario)**OVERVIEW:**The Casino Security Officer is responsible for maintaining a safe, secure, and welcoming environment for guests, employees, and property. This role monitors casino operations, patrols gaming and public areas, responds to incidents and emergencies, and enforces company policies, gaming regulations, and safety procedures. The Security Officer plays a key role in loss prevention, conflict resolution, and customer service while ensuring the integrity of casino operations. The ideal candidate demonstrates strong observation skills, professionalism, sound judgment, and the ability to remain calm in high-pressure situations.**RESPONSIBILITIES:*** Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO)* Ensures that proper security is provided for all transfers of monies within the* Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if* Prepare detailed incident reports in a clear and precise* Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious* Assist in the coordination and resolution of emergency* Assist in maintaining proper key* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.* Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and* Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethics* Performs all other related and compatible duties as* Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest* Other duties as* Lives the Brand**QUALIFICATIONS, EXPIERENCE, EDUCATION:*** A minimum of a post-secondary diploma in Law and Security preferred* Working knowledge of computer application packages* A current First Aid/CPR Certificate* The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario**PHYSICAL DEMANDS:*** Ability to stand and sit for extended periods of time.* Ability to walk distances.* The employee must frequently lift/push/pull and/or move up to 50 pounds.**WORKING CONDITIONS:*** Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.