Cashier Operations Lead - Flexible Shifts

Shoppers Drug Mart Inc.; Toronto; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Purchase discount

Flexible schedules

Online learning

Academy training

Job summary

Shoppers Drug Mart Inc. in Toronto is seeking a Cash Manager to oversee the Cash Department's resources, including people, processes and financial controls, while delivering exceptional customer service.

The role emphasizes supervising cashier staff, scheduling, coaching, and maintaining POS standards, with a focus on accuracy, compliance and a strong links to store objectives. Flexible shifts may apply in a busy retail setting.

Qualifications

• Supervisory experience in a retail or cash office setting
• Strong communication skills for coaching cashiers and liaising with store management
• Ability to analyze cash reports and resolve discrepancies
• Excellent time management and organizational abilities
• Commitment to customer service and loss prevention

Responsibilities

• Leads by example and ensures cashier staff demonstrate CORE Values
• Interviews and recommends final candidates for hiring cashiers
• Schedules cashier staff hours, days off and vacations
• Trains employees and provides ongoing coaching
• Assists with performance reviews in conjunction with FSM
• Ensures exceptional customer service and proper uniform standards
• Promotes PC Optimum programs and weekly promotions
• Manages cash office, coin orders and variances

Skills

Supervisory experience

Written & verbal communication

Financial analysis

Time management

Staff coaching

Job description

Shoppers Drug Mart Inc. in Toronto is seeking a Cash Manager to oversee the Cash Department's resources, including people, processes and financial controls, while delivering exceptional customer service.

The role emphasizes supervising cashier staff, scheduling, coaching, and maintaining POS standards, with a focus on accuracy, compliance and a strong links to store objectives. Flexible shifts may apply in a busy retail setting.