Cashier - Casino Victoria

Casino Victoria LP; Victoria; On-site; CAD 22,000 - 33,000; Full time

Job summary

Casino Victoria LP in Victoria, BC is seeking a Cage Clerk to provide exceptional customer service while handling cash transactions accurately and securely.

Under supervision of the Manager, you will perform cash counts, process chip and ticket redemptions, maintain records, and support a safe, welcoming environment for guests and team members. Flexible scheduling including evenings, weekends and graveyard shifts is required.

Qualifications

• High School Diploma; post secondary education an asset.
• Minimum 1 year of high-volume cash handling experience.
• Serving It Right Certification.
• Ability to obtain a Gaming License.
• Strong customer service and communication skills.

Responsibilities

• Handles cash transactions including foreign currency, travelers cheques, short pays, overpayments, cash counts, coins and bills.
• Monitors and reports discrepancies and suspicious cash activities.
• Redeems value chips and gaming tickets for cash.
• Sells racing tickets, vouchers, racing programs and value chips as required.
• Verifies and processes machine fills, machine jackpots, cancelled credits, and table fills/credits.
• Issues opening floats to Slot Attendants; reconciles closing floats and bingo payments with docs.
• Transfers and stores floats, keys and record keeping documents.
• Documents and reconciles transactions; may reconcile bank deposits and revenue reports.
• Maintains cage inventory and sale of bingo cards.
• Communicates effectively with operational departments; builds guest/team relationships.
• Ensures compliance with licensing laws, health and safety and regulations.
• Performs other duties as assigned or directed.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School Diploma

Post-secondary education asset

Job description

Under the direct supervision of the Manager, Cage this position is responsible for customer service, cash administration and cash counts while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Casino Victoria’s learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Handles cash transactions including but not limited to foreign currency exchange, travelers cheques, short pays, over payments, cash counts, coins and bills
• Monitors and reports all discrepancies and suspicious cash activities
• Redeems value chips and gaming tickets for cash
• Sells racing tickets, vouchers, racing programs and value chips as required
• Verifies and processes machine fills, machine jackpots, cancelled credits, as well as table fills and credits
• Issues opening floats to Slot Attendants (or others); reconciles closing floats and process bingo jackpot payments with supporting documentation
• Transfers and stores floats, keys and record keeping documents
• Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports
• Maintain an adequate cage supply of necessary inventory and products and sale of bingo cards.
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures complies with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed.

Education and Qualifications

• High School Diploma; post secondary education an asset
• Must be available to work a flexible schedule including evenings, weekends and graveyard shifts
• Minimum 1 year of experience in high volume cash handling
• Serving it Right Certification
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Work Environment Considerations

• Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.