Cage Cashier - Casino Vancouver

Casino Vancouver LP; Coquitlam; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Extended health and dental coverage

Company pension plan with matching

Employee and family assistance program

Paid time off

Dining discounts including Gordon Rams

Job summary

Casino Vancouver in Coquitlam is seeking a front-line Cashier/Gaming Attendant to deliver exceptional guest service while managing cash, tokens and tickets on a fast-paced gaming floor.

The role requires high-volume cash handling experience, flexible scheduling (evenings, overnights, weekends, holidays), and certification readiness, with opportunities to contribute to a welcoming, safe environment for guests and team members.

Qualifications

• 1 year of high-volume cash handling experience.
• Ability to obtain Gaming Worker License.
• Serving it Right Certification.
• Effective communication to exceed customer expectations.
• MS Office literacy.
• Secondary language is an asset.

Responsibilities

• Handles cash transactions including foreign currency exchange, short pays, overpayments, cash counts, coins and bills.
• Monitors and reports discrepancies and suspicious cash activities.
• Redeems value chips and gaming tickets for cash.
• Verifies and processes machine jackpots and cancelled credits.
• Issues opening floats to Slot Attendants and reconciles closing floats.
• Documents and reconciles transactions.
• Communicates with all appropriate operational departments.
• Builds strong working relationships with guests and team members.
• Ensures compliance with licensing laws, health and safety and other regulations.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Communication

MS Office

Second language asset

Education

Serving it Right Certification

Gaming Worker License eligibility

Job description

Under the direct supervision of the Manager, Cage or the Supervisor, Slot & Cage, this position is responsible for customer service, cash administration, and cash counts while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Handles cash transactions including but not limited to foreign currency exchange, short pays, over payments, cash counts, coins and bills.
• Monitors and reports all discrepancies and suspicious cash activities.
• Redeems value chips and gaming tickets for cash.
• Verifies and process machine jackpots, cancelled credits
• Issues opening floats to Slot Attendants (or others); reconciles closing floats.
• Documents and reconciles transactions
• Communicates effectively with all appropriate operational departments.
• Builds strong working relationships with guests and team members.
• Ensures complies with licensing laws, health and safety and other statutory regulations.
• Performs other duties as assigned or directed.

Education and Qualifications

• Ability to work a flexible schedule including evenings, overnights, weekends and holidays.
• 1 year of high volume cash handling experience.
• Serving it Right Certification.
• Ability to successfully obtain a Gaming Worker License.
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
• Computer literacy in MS Office.
• Secondary language is an asset.

Work Environment Considerations

Standing for long periods of time, lifting, carrying, pushing, pulling, stretching, bending, interruptions and non-traditional work hours

At Casino Vancouver, nestled in the heart of Coquitlam, we’re proud to be one of the region’s most exciting entertainment destinations — a place where world‑class experiences meet warm, polished hospitality. From the buzz of our gaming floor to the signature flavours of Gordon Ramsay Burger and the energy of our state‑of‑the‑art show theatre, every part of our property is designed to bring people together for unforgettable moments. Our team plays a vital role in creating those moments, delivering service that’s welcoming, professional, and rooted in genuine connection.

Joining Casino Vancouver means becoming part of a high‑performing, supportive community where your growth, your ideas, and your commitment to great service truly matter. Whether you’re helping guests feel at home, supporting fast‑paced gaming operations, or contributing behind the scenes to keep the property running smoothly, you’ll be part of a team that’s continually evolving and proud to represent one of Coquitlam’s premier entertainment venues. If you thrive in energetic environments and want to make a meaningful impact every day, we’d be excited to meet you.

Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

• Extended health and dental coverage
• Company pension plan with matching contributions
• Employee and family assistance programs
• Paid time off
• Dining discounts including at Gordon Ramsay Burger

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those who meet the requirements will be contacted.