Cash Administration Associate (6 Month Contract)

407 ETR; Vaughan; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the transportation industry is seeking a Cash Administration Associate for a 6-month contract. This entry-level role involves managing customer payments, ensuring compliance with policies, and contributing to process improvements. The ideal candidate will possess strong communication skills and a detail-oriented approach, alongside a foundational knowledge of accounting procedures.

Benefits

407 ETR usage benefit (taxable)

Competitive salary

Community-oriented culture

Opportunity to learn and grow

Qualifications

• 1-2 years of business or vocational training or relevant work experience.
• Basic knowledge of accounting procedures.
• Self-motivated with minimal supervision.

Responsibilities

• Accurate payment and return postings.
• Investigate lock box accounts and resolve payment issues.
• Communicate with customers regarding payments.

Skills

Organized

Detail-oriented

Analytical

Problem-solving

Strong communication

Customer service

Multitasking

Education

1-2 years of business or vocational training

Tools

MS Word

Excel

Outlook

PeopleSoft

WinZip

Appian

Job description

Cash Administration Associate (6 Month Contract)

Join to apply for the Cash Administration Associate (6 Month Contract) role at 407 ETR.

Position Summary

The Cash Administration Associate contributes to the timely and accurate posting of customer payments, refunds, returns, and transfer requests. The role ensures compliance with all Cash Administration and Corporate policies and procedures.

Responsibilities

1. Accurate payment and return postings.
2. Investigate lock box accounts, PAD returns, sort incoming mail, and lock box mail.
3. Resolve issues related to missing or misapplied customer payments.
4. Communicate with customers via written correspondence, email, and phone regarding payments.
5. Prepare and issue refund checks and phone payment refunds for overpayments.
6. Apply return payments for reasons such as NSF or account closure.
7. Handle credit balance transfers and payment applications.
8. Coordinate with Customer Service Representatives on Cash Administration issues.
9. Liaise with financial institutions on bank requests and payment issues.
10. Utilize Maestro for correspondence, refunds, credit transfers, and exceptions.
11. Maintain statistical reports of daily activities.
12. Ensure accurate postings to meet KPIs for external vendors and bank reconciliations.
13. Participate in internal and external projects.
14. Promote process improvements within the team and liaise with internal partners.
15. Update policies and procedures as needed.
16. Manage document filing and storage at Iron Mountain.
17. Perform other related duties as assigned.

Qualifications

• 1-2 years of business or vocational training or relevant work experience.
• Basic knowledge of accounting procedures.
• Proficiency with MS Word, Excel, Outlook, Windows, PeopleSoft, WinZip, and Appian.
• Organized, detail-oriented, analytical, and problem-solving skills.
• Self-motivated with minimal supervision, able to work in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Excellent customer service skills.
• Ability to multitask and manage time effectively.
• Positive work ethic and attitude.
• Knowledge of 407 ETR business operations is an asset.

Our Offer

• 407 ETR usage benefit (taxable)
• Competitive salary
• Community-oriented culture
• Opportunity to learn and grow within a high-performance team

About 407 ETR

Highway 407 ETR is an all-electronic toll highway in the Greater Toronto Area, spanning 108 km from Burlington to Pickering. 407 International Inc., owned by CPP Investments, Ferrovial S.E., and SNC-Lavalin, manages the highway. Learn more at 407etr.com.

Our Commitment

We foster a diverse, equitable, and inclusive workplace, valuing individual differences to strengthen our team. We provide accommodations for disabilities during the hiring process upon request.

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Accounting/Auditing and Finance
• Industry: Truck Transportation