Payment Administration Associate (6-Month Contract)

goeasy; Pickering; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join goeasy as a Payment Administration Associate in Pickering. This full-time role supports daily operations and payment processing for the Lendcare subsidiary. Ideal candidates have experience in customer service and the financial services industry, showcasing strong analytical and problem-solving skills.

Benefits

Diversity and inclusion initiatives

Opportunities for advancement

Qualifications

• Minimum of one year in customer service or administrative roles.
• Proficiency with Microsoft Office.
• 1-3 years experience in the Financial Services Industry.

Responsibilities

• Post financial transactions accurately.
• Respond to inquiries via various communication channels.
• Support management with operational requirements.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team!

We are in search of a Payment Administration Associatefor our Lendcare subsidiary whowill support team operations, manage administrative tasks, and handle payment processing to ensure the smooth functioning of daily activities. This is a 6-month fulltime contract position.

Responsibilities :

• Accurately post financial transactions (debit/credit) to customer and merchant accounts.
• Respond to inquiries and requests via telephone, chat, and email.
• Complete routine reporting and reconciliations.
• Ensure all processes and tasks are fully documented and maintained.
• Support management with daily operational requirements.
• Create and maintain electronic records and files.
• Take ownership of issues and resolve them from start to finish.
• Demonstrate a comprehensive understanding of our services.
• Assist with training and development initiatives for new employees.
• Collaborate with team members to enhance office processes and procedures.

Requirements:

• Minimum of one year of experience in customer service, sales, or administrative roles.
• 1-3 years of experience in the Financial Services Industry in a related role.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Basic accounting knowledge.
• Strong analytical and problem-solving skills.
• Creative and innovative thinking.
• Exceptional attention to detail and accuracy.
• Ability to meet critical deadlines in a timely and effective manner.
• Experience working in a fast-paced environment.
• Ability to work both independently and as part of a team with minimal supervision.

Additional Requirements for Internal Candidates:

• Must have been in your current role for at least 6 months
• Have the endorsement/support of your current manager
• In good standing - no HR issues/warnings, not on a PIP

About Us:

We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing tomerchants in the powersports, automotive, retail, home improvement, and health sectors.

LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why join us:

Diversity, Inclusion, and Equal Opportunity Employment"

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.