Cash Administration Associate (6 Month Contract)

407 ETR Concession Company Limited; Vaughan; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the transportation sector is seeking a Cash Administration Associate for a 6-month contract. The successful candidate will play a key role in ensuring accurate posting of customer payments and maintaining compliance with corporate policies. This position requires strong organizational skills, attention to detail, and excellent customer service. If you're self-motivated and thrive in a fast-paced environment, this role may be for you.

Benefits

407 ETR usage (taxable benefit)

Competitive salary

Community culture

Collaborative team environment

Qualifications

• 1-2 years of relevant work experience or community college education.
• General knowledge of accounting procedures.
• Self-motivated with minimal supervision needed.

Responsibilities

• Timely and accurate posting of customer payments and returns.
• Investigate and resolve missing or misapplied payments.
• Communicate effectively with customers regarding payment issues.

Skills

Attention to Detail

Problem Solving

Customer Service

Communication

Multitasking

Education

Business or Vocational training

Tools

MS Word

Excel

Outlook

PeopleSoft

WinZip

Appian

Job description

Refer below link for corporate privacy link:

Cash Administration Associate (6 Month Contract) page is loaded

Cash Administration Associate (6 Month Contract)

Apply locations Woodbridge, Ontario time type Full time posted on Posted 26 Days Ago job requisition id JR100919

Position Summary:

The Cash Administration Associate must contribute to the timely and accurate posting of customer payments, refunds, returns and transfer requests. The Cash Administration Associate is responsible to ensure compliance with all Cash Administration and Corporate policies and procedures.

Position Responsibilities:

• Accurate payment and return postings.

• Lock box account investigation, PAD Return investigation, sort incoming mail and Lock box mail.

• Investigate and resolve customers’ missing or misapplied payments.

• Communicate with customers on payment through written correspondence, email and over the phone.

• Investigate, prepare and issue refund cheques for customers over payments.

• Investigate, prepare and issue phone payment refunds for customers over payments.

• Apply return payments on customer accounts for reasons such as NSF, Account Closed.

• Credit balance transfers and payment application.

• Communicate with CSR’s on all Cash Administration issues.

• Liaise with Financial Institutions on bank requests and payment issues.

• Use of Maestro for Incoming correspondence, refunds, credit balance transfers and exceptions.

• Update and maintain statistical reports with daily count of activities.

• Ensure accurate payment and return postings to ensure key performance indicators are met for external Vendor.

• Ensure accuracy of all postings to meet Bank Reconciliation key performance indicators with external vendor.

• Participate and contribute to all projects both external and internal.

• Promote process improvement within the Cash Administration Team and Liaise with Internal business partners on process improvement.

• Provide updates on changes to Policies and Procedures.

• Filing and preparing documents for storage at Iron Mountain based on retention of documentation.

• Other cash administration duties as assigned.

Qualifications:

• 1 - 2 year Business or Vocational knowledge learned through Community College or through previous work experience.

• General knowledge of accounting procedures.

• Proficient with MS Word, Excel, Outlook, Windows, People Soft, WinZip and Appian.

• Well organized, detail orientated, analytical and ability to solve problems.

• Self-motivated and able to work with minimal supervision in a fast-paced environment.

• Ability to listen and communicate verbally or in writing.

• Excellent customer service skills.

• Demonstrate excellent multitasking and time management skills.

• Excellent work ethics with a positive attitude.

• Knowledge of 407 ETR businesses would be considered an asset.

Our Offer:

• 407 ETR usage (taxable benefit)

• Competitive salary

• Community culture

• Expect excellence: Collaborative team, learn, and grow with a high-performance team

About 407 ETR

Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.

407 International Inc. is the sole shareholder of 407 ETR and is owned by:

• Canada Pension Plan Investment Board (CPP Investments) through indirectly-owned subsidiaries (50.01%);

• Cintra Global S.E. which is a wholly-owned subsidiary of Ferrovial S.A. (43.23%); and

• AtkinsRéalis, formally known as SNC-Lavalin (6.76%).

Learn more at407etr.com .

Note:At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole.

Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive.

Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.