Cargo Operations & Customer Service Clerk

Colonial Group; Rankin Inlet; On-site; CAD 38,000 - 48,000; Full time

Job summary

Calm Air Cargo in Rankin Inlet is seeking a Cargo Clerk to join our operations team. You will report to the Cargo Manager or Base Manager and provide exceptional customer service to Calm Air Cargo customers, handling shipments, cargo administration, and inbound cargo area maintenance.

The role includes answering phones, giving information on rates and routing, preparing dangerous goods for shipment, processing paperwork, and keeping the inbound area organized.

Qualifications

• High school diploma or GED is required.
• Post-secondary education in a related field is an asset.
• Ability to read/write and perform basic math.
• Strong communication skills, both oral and written.
• Ability to lift up to 50 lbs.

Responsibilities

• Answer phones and welcome customers at the cargo office.
• Provide information on rates, routing, and acceptance requirements.
• Prepare Dangerous Goods cargo when received.
• Tag and process paperwork for freight and store appropriately.
• Complete morning audits and month/year-end reports.
• Maintain inbound warehouse area to ensure timely delivery/pickup.
• Discretion and confidentiality of information.

Skills

Communication

Reading & Writing

Basic Math

Office 365

Multitasking

Organizational skills

Attention to detail

Driving licence

Confidentiality

Criminal background check

Education

High school diploma/GED

Post-secondary asset

Tools

Office 365

Inventory systems

Job description

Calm Air Cargo in Rankin Inlet is seeking a Cargo Clerk to join our operations team. You will report to the Cargo Manager or Base Manager and provide exceptional customer service to Calm Air Cargo customers, handling shipments, cargo administration, and inbound cargo area maintenance.

The role includes answering phones, giving information on rates and routing, preparing dangerous goods for shipment, processing paperwork, and keeping the inbound area organized.