Cargo Counter Clerk

Colonial Group; Rankin Inlet; On-site; CAD 38,000 - 48,000; Full time

Job summary

Calm Air Cargo in Rankin Inlet is seeking a Cargo Clerk to join our operations team. You will report to the Cargo Manager or Base Manager and provide exceptional customer service to Calm Air Cargo customers, handling shipments, cargo administration, and inbound cargo area maintenance.

The role includes answering phones, giving information on rates and routing, preparing dangerous goods for shipment, processing paperwork, and keeping the inbound area organized.

Qualifications

• High school diploma or GED is required.
• Post-secondary education in a related field is an asset.
• Ability to read/write and perform basic math.
• Strong communication skills, both oral and written.
• Ability to lift up to 50 lbs.

Responsibilities

• Answer phones and welcome customers at the cargo office.
• Provide information on rates, routing, and acceptance requirements.
• Prepare Dangerous Goods cargo when received.
• Tag and process paperwork for freight and store appropriately.
• Complete morning audits and month/year-end reports.
• Maintain inbound warehouse area to ensure timely delivery/pickup.
• Discretion and confidentiality of information.

Skills

Communication

Reading & Writing

Basic Math

Office 365

Multitasking

Organizational skills

Attention to detail

Driving licence

Confidentiality

Criminal background check

Education

High school diploma/GED

Post-secondary asset

Tools

Office 365

Inventory systems

Job description

What You'll Get to Do
Reporting to the Cargo Manager or Base Manager, Cargo Clerks are responsible for providing excellent customer service to Calm Air Cargo customers including providing information to customers regarding shipments, shipping and receiving of freight, cargo administration and maintenance of the inbound cargo area.

• Responsible for answering the telephone and receiving Customers at the Cargo Office
• Provide customers with information on rates, routing, aircraft limits and acceptance requirements to our customers
• Prepare all Dangerous Goods cargo as the freight is received
• Receive, tag and complete all paperwork for freight and ensure it is stored according to the type of product
• Complete morning audit/AD’s and forward to the Cargo Manager
• Complete month/year-end reports
• Maintain the inbound area in warehouse to ensure the freight is being delivered or picked up
• Respect and maintain the confidentiality of company, customer, and personnel information
• Other duties as assigned

Hours of Work

• Shift work is required: applicants must be available to work mornings, afternoons/evenings and weekends on a rotational basis – based on operational requirements

Skills & Experience We Value

• High school diploma or general education degree (GED)
• Post-secondary education in related field considered an asset
• Ability to read and write, basic math skills
• Ability to effectively communicate orally and written
• Ability to lift 50 lbs
• Proficiency with computers (Office 365)
• Excellent listening skills with ability to follow direction
• Ability to multitask
• Ability to work efficiently and accurately under pressure
• Excellent organizational skills
• Valid driver’s license Class 5F
• Previous experience & knowledge in warehousing, receiving and inventory control considered an asset
• Must have own transportation to and from work
• Successful Criminal Reference Check
• Must be able to obtain and maintain and Enhanced Security Clearance and AVOP pass as per Transport Canada regulations
• Inuktitut and/or Inuinnaqtun language considered an asset
• Preference given to Inuit Land Claims Beneficiaries