Cargo Agent

Air North Partnership; Whitehorse, Quebec; On-site; CAD 25,000 - 33,000; Part time

Benefits offered by this job

Phenomenal flight benefits

Travel benefits including hotels and-C

Health & dental benefits

Group RRSP investment options

Cargo shipping benefits

Fuel discounts for vehicle and home

Job summary

Air North in Whitehorse, Yukon is seeking a part-time Cargo Associate to load and move cargo while ensuring manifests and load-planning documents are prepared. This role combines office help with field work around aircrafts and airports.

The position offers excellent travel benefits, health and dental coverage, RRSP options, and a strong Yukon hospitality culture. Candidates must be able to lift 70 pounds and have a valid driver’s license.

Qualifications

• Must have excellent English communication skills.
• Customer service experience required.
• Valid driver’s license required.
• Must be physically fit and able to lift 70 pounds repetitively.
• Flexibility to work early mornings, evenings, weekends, and holidays.
• Strong sense of accountability and responsibility to passengers, partners and communities.
• Willingness to contribute to Air North’s mission and values.

Responsibilities

• Load and move cargo, ensuring manifests and load-planning documents are prepared.
• Package and store cargo appropriately.
• Accept cargo and process payments.
• Provide excellent customer service in person or by phone.
• Calculate available aircraft load and prioritize freight.
• Verify freight counts and notify receivers of shipments.

Skills

English communication

Customer service

Valid driver’s license

Physical fitness

Flexibility

Accountability

Enthusiasm

Canadian citizenship or PR

French (nice to have)

Tools

Forklift certification

First Aid

Job description

Wage: $21.00
Hours of Work: Part-Time (20-34 hours per week)
Location: Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

Working in Cargo you are responsible for loading and moving cargo while ensuring that manifests and load-planning documents are ready. This is a dynamic role working inside our office helping customers and working outside around our aircrafts!

Key Duties and Responsibilities:

• Ensure cargo is packaged and stored appropriately
• Accept cargo and process accurate payments
• Provide excellent customer service in person or on the phone at all times
• Calculate available aircraft load and prioritize freight
• Verify received freight piece counts and notify receivers of freight shipments

Must haves:

• Excellent English communication skills
• Customer service experience
• Valid Drivers License
• Must be physically fit (able to bend, kneel, crawl, stoop, climb and lift 70 pounds repetitively)
• Flexibility to work early mornings, evenings, split shifts, weekends, holidays
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• As per Transport Canada, the individual must be a Canadian citizen or Permanent Resident to be able to screen cargo

Nice to haves:

• Previous warehouse experience
• Experience processing payments
• Forklift certification
• Valid First Aid
• Fluent in French

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!