Crew Scheduler

Air North Partnership; Whitehorse; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Flight benefits

Hotels & cruises

RRSP options

Vehicle/home discounts

Job summary

Air North invites applications for a Crew Scheduler position in Whitehorse, Yukon. The role organizes flight crew rosters, coordinates with pilots and cabin crew, and aims to maximize crew utilization while meeting customer needs.

This is a full-time role with a 35–40 hour workweek based in Whitehorse. Key requirements include a Grade 12 diploma, strong communication and problem-solving skills, at least two years of related experience, and legal entitlement to work in Canada.

Qualifications

• Must have a Grade 12 diploma or equivalent.
• Excellent oral and written communication and problem resolution skills are required.
• A minimum of two (2) years of related experience.
• Must be legally entitled to work in Canada.
• Nice to have: administrative certificates.

Responsibilities

• Assign crew to the appropriate aircraft for trips and notify crewmembers of schedule changes.
• Monitor pilot duty hours.
• Maintain and update the crew schedule.
• Monitor passenger load to maximize crew utilization.
• Forecast crew requirements for each season for recruitment.
• Communicate with crewmembers about schedule changes.
• Utilize crewmembers in the most efficient and expedient method to ensure operational reliability.
• Arrange accommodations including hotel and deadhead flight bookings.

Skills

Communication skills

Problem solving

Crew scheduling experience

Education

Grade 12 diploma

Tools

Crew scheduling software

Job description

Wage: $25.00
Hours of Work: Full-Time (35-40 hours per week)
Location: Whitehorse, Yukon

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Group RRSP investment options
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

The incumbent is responsible for effective organization of Air North, Yukons Airline crew scheduling to maximize crew utilization and serve our customers' needs. This role works closely with the Chief Pilot and the Flight Attendant Manager to ensure that the best possible solutions are identified.

Key Duties and Responsibilities:

• Ensure crew is assigned to appropriate aircraft for trips and notify crewmembers of schedule changes
• Monitor pilot duty hours
• Responsible for maintaining and updating the crew schedule
• Monitor the passenger load to ensure highest internal crew utilization
• To the greatest extent possible, forecast the crew requirements for each season for recruitment purposes
• Maintain necessary communication with all crewmembers for crew schedule changes
• Utilization of crewmembers in the most efficient and expedient method necessary to ensure operational reliability
• Secure all necessary accommodations including but not limited to hotel and deadhead flight booking

Must haves:

• Minimum Grade 12 diploma or equivalent
• Excellent oral/written communication and problem resolution skills are required
• A minimum of two (2) years of successful related experience
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Understanding of crew duty regulations
• Administrative certificates

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we'll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!