Cargo Agent

Hospitality NL; San Juan de Terranova; Remote; CAD 25,000 - 32,000; Part time

Benefits offered by this job

Health benefits

Pension plan

Stock plan

Travel privileges

Tuition support

Employee assistance programs

Job summary

PAL Airlines is seeking a part-time Cargo Agent for our St. John's, NL team. The role involves accepting and handling cargo, screening and sorting, warehouse duties, and loading/unloading aircraft in all weather conditions.

You will provide customer support and perform general office tasks as required. Candidates should have at least 2 years' experience in customer service or warehouse operations in a fast-paced setting, with exceptional communication and problem-solving skills.

Qualifications

• Minimum 2 years' experience in customer service and/or warehouse in a fast-paced environment.
• Exceptional customer service skills required.
• Excellent written and oral communication skills and strong problem-solving abilities for on-the-spot decisions.

Responsibilities

• Accepting and handling cargo.
• Screening, scanning & sorting cargo.
• Warehouse duties and loading/unloading aircraft in all weather conditions.
• Provide internal and external customer support.
• Perform general office duties and daily sales reports.

Skills

Customer service

Communication

Problem solving

Teamwork

Independent work

Record of Conduct

Physical ability

Job description

At PAL Airlines we provide our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast-paced environment, take pride and ownership in what you do and have exceptional Customer Service Skills, then we want you on our team!

PAL Airlines is seeking a part-time Cargo Agent to join our St. John's, NL team.

Duties and Responsibilities:

• Accepting and handling cargo
• Screening, scanning & sorting cargo.
• Warehouse duties
• Loading/Unloading aircraft in all weather conditions.
• Provide internal and external customer support
• Perform general office duties as required.
• General accounting and completion of daily sales reports.
• Other Duties assigned.

Qualifications:

• The successful candidate must have a minimum of 2 years' experience in customer service and/or warehouse in a fast-paced environment.
• Must possess exceptional customer service skills.
• Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills as this position requires on the spot decision making.
• Must be able to work independently and in a team environment.
• Must be able to obtain a clear Record of Conduct.
• Must be able to perform repetitive lifting.
• Persons with airline ground/cargo operations experience as well as RAIC (Restricted Area Identity Card) and AVOP (Airside Vehicle Operator Permit) will be given preference.

What we offer:

• Comprehensive health benefits including medical, dental, vision, and life insurance
• Pension Plan with Employer Matching
• Employee Stock Purchase Plan
• Personal travel privileges with PAL and interline agreements with multiple airlines
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

CLOSING DATE :

Applications will be accepted until October 26 , 2026

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.