Flight Attendant at PAL Group of Companies

PAL Group of Companies; Halifax; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Personal travel privileges

Industry discounts

Health benefits

Pension plan

Stock purchase plan

Tuition assistance

Employee assistance program

Job summary

PAL Airlines is seeking Flight Attendants to join our award-winning team in Halifax, Montreal and St. John’s.

Responsibilities include enforcing safety standards, briefing passengers on emergency procedures, and delivering exceptional customer service throughout all phases of the flight experience. Candidates must be 18+, able to travel internationally with valid documentation, and capable of obtaining required airport clearances.

Qualifications

• Must be at least 18 years old.
• Must be able to travel in US with valid passport or PR card and visas.
• Must maintain an Airport Restricted Area Identification Card.
• Must speak French and English.
• Customer service experience preferred.
• Excellent interpersonal, communication and time management skills.

Responsibilities

• Enforce Transport Canada policies to ensure compliance with PAL Airlines and Air Operator standards.
• Demonstrate and explain emergency protocols for passenger safety.
• Communicate flight information and updates to passengers and crew.
• Deliver high quality customer service throughout the travel experience.
• Assist with resolving unexpected operational challenges and passenger concerns.
• Represent PAL Airlines professionally to all travelers.

Skills

Bilingual English/French

Customer service

Interpersonal skills

Time management

Communication

Job description

This Full time on site position offers great opportunities for career growth. As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario. we are dedicated to providing air travelers with reliable, on‑time performance, and an enjoyable travel experience. Our success is due to our people, and we’re looking for more great people to join our team. PAL Airlines is also proud to be an Air Canada Express carrier, partnering with Air Canada to support and strengthen regional air service across Eastern Canada. Since our first Air Canada Express flight in 2023, our partnership has continued to grow, expanding our fleet and our role in connecting communities throughout Eastern Canada. This collaboration creates exciting opportunities for our team by serving more passengers and reaching more markets across Eastern Canada. PAL Airlines is looking for Flight Attendants with a passion for safety and customer service to join our award‑winning team in Halifax, Montreal and St. John’s.

Responsibilities:

• Enforce all Transport Canada policies/procedures to ensure compliance with PAL Airlines and Air Operator standards.
• Demonstrate and explain emergency protocols to ensure passenger safety throughout flights.
• Communicate important flight information and updates to all passengers and crew.
• Deliver high quality customer service standards throughout all phases of the travel experience.
• Assist with the resolution of unexpected operational challenges and passenger concerns.
• Successfully work both independently and within a team to fulfil operational needs.
• Represent PAL Airlines with professionalism and respect to all travelers.
• Provide first aid and medical assistance when required.

Qualifications:

• Must be at least 18 years of age.
• The ability to travel in the US without restrictions and hold a valid passport (or Permanent Residency Card accompanied with the Visas necessary to work anywhere PAL Airlines operates).
• Must be able to maintain an Airport Restricted Area Identification Card (requires a 5-year traceable history, a clear criminal record and a Canadian Citizenship or Permanent Resident Card).
• The ability to speak French and English.
• Preference given to candidates with customer service experience.
• Exceptional interpersonal, communication, time management, and customer service skills.
• Criminal record check prior to employment.
• The availability to travel away from home for extended periods of time.
• Must successfully complete an initial 5-week full-time training program.
• Flexibility to work all shifts and adapt to fluctuations in shift times due to operational and/or unforeseen situations.

Applications will be reviewed on an ongoing basis.

The Perks of being one of our PALs:

• Personal travel privileges with PAL and interline agreements with multiple airlines
• Industry discounts
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Pension Plan with Employer Matching
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

Our Flight Attendants also receive:

• Per diems for your days worked
• Annual shoe and uniform allowance
• 10 guaranteed days off a month
• 2 weeks vacation and paid statuary holidays + 3 PAL days
• Monthly schedule provided with the ability to bid your days off

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted.

Thank you.