Cannabis Retail Lead: Customer Experience & Education

Four20 Premium Market Ltd; Russell; On-site; CAD 21,000 - 30,000; Full time

Job summary

FOUR20 Premium Market is seeking enthusiastic team members in Ontario to deliver excellent in-store experiences and education on cannabis products. You will help customers with product recommendations, operate the Lightspeed POS, and ensure compliance with store policies.

Ideal candidates have retail and customer service experience, a flexible schedule, and the ability to stand for long periods while assisting customers across multiple locations.

Qualifications

• Must be of legal age and hold a license in the province.
• Retail and customer service experience
• Familiarity with point of sale (POS) systems
• Time management and multitasking
• Willingness to learn and develop
• Ability to work at multiple locations and flexible schedule
• Stand for long periods and lift up to 25 lbs

Responsibilities

• Provide outstanding customer service by building baskets based on customers needs and recommendations
• Manage POS systems for transactions
• Open and close procedures of the store
• Merchandising and stocking, keeping product levels maintained
• Leverage our in-house cannabis and sales education program
• Adhere to regulatory guidelines and company policies

Skills

Customer service

Retail experience

Time management

Communication

Teamwork

Learning mindset

Physical stamina

Stand for long periods

Education

Cannabis license (provincial)

Tools

Lightspeed POS

Job description

FOUR20 Premium Market is seeking enthusiastic team members in Ontario to deliver excellent in-store experiences and education on cannabis products. You will help customers with product recommendations, operate the Lightspeed POS, and ensure compliance with store policies.

Ideal candidates have retail and customer service experience, a flexible schedule, and the ability to stand for long periods while assisting customers across multiple locations.