Cannabis Retail Key Holder — Customer Education & POS Lead

FOUR20; Canmore; On-site; CAD 34,000 - 46,000; Full time

Job summary

FOUR20 Premium Market in Canmore is hiring for an in-store position focused on delivering exceptional customer service and education about cannabis products. You will engage with customers, build baskets based on needs, and ensure a safe and inclusive shopping environment.

Proficiency with Lightspeed POS and the ability to stand for long periods are required. Flexibility for evenings, weekends, and holidays helps support our community presence and evolving cannabis culture.

Qualifications

• Retail and customer service experience required.
• Familiarity with point of sale (POS) systems preferred.
• Strong communication and teamwork skills are essential.

Responsibilities

• Provide outstanding customer service by understanding customer needs and recommending products.
• Process sales, refunds, discounts and promotions using Lightspeed POS.
• Maintain a safe, welcoming, and inclusive store environment for customers and staff.
• Assist with inventory, merchandising and stocking to keep product levels optimal.
• Adhere to regulatory guidelines and company policies at all times.

Skills

Retail experience

POS systems

Customer service

Teamwork

Tools

Lightspeed POS

Job description

FOUR20 Premium Market in Canmore is hiring for an in-store position focused on delivering exceptional customer service and education about cannabis products. You will engage with customers, build baskets based on needs, and ensure a safe and inclusive shopping environment.

Proficiency with Lightspeed POS and the ability to stand for long periods are required. Flexibility for evenings, weekends, and holidays helps support our community presence and evolving cannabis culture.