Cannabis Retail Key Holder & Education Lead

Four20; Sherwood Park; On-site; CAD 25,000 - 30,000; Full time

Job summary

FOUR20 Premium Market in Alberta is seeking team members passionate about cannabis and community. You will help create exceptional customer experiences, educate customers on product formats and innovations, and contribute to a safe, inclusive store environment.

Join a team dedicated to responsible service, knowledge share, and delivering best-in-class in-store experiences. Flexible hours and opportunities for development across locations are available.

Qualifications

• Retail and customer service experience.
• Strong communication and interpersonal skills.
• Able to manage time and multitask effectively.
• Collaborative team player with a positive attitude.
• Curious mindset and willingness to learn cannabis knowledge.

Responsibilities

• Provide outstanding customer service by assessing needs and making product recommendations.
• Maintain a safe, inclusive store environment and uphold company standards.
• Operate POS systems and process transactions, voids, discounts, and promotions.
• Open and close store procedures
• Assist with merchandising, stocking, and inventory controls
• Stay informed on cannabis products, categories, and accessories
• Ensure compliance with all regulatory guidelines and company policies
• Communicate effectively with team to deliver great in-store experiences

Skills

Customer service experience

Communication skills

Time management

Team player

Curious mindset

Tools

Lightspeed POS

Job description

FOUR20 Premium Market in Alberta is seeking team members passionate about cannabis and community. You will help create exceptional customer experiences, educate customers on product formats and innovations, and contribute to a safe, inclusive store environment.

Join a team dedicated to responsible service, knowledge share, and delivering best-in-class in-store experiences. Flexible hours and opportunities for development across locations are available.