(CAN) OMNI Lead Department Manager

Walmart; Mount Pearl; In loco; CAD 22.000 - 32.000; Tempo pieno

Descrizione del lavoro

Walmart in Mount Pearl, NL is seeking an OMNI area lead to partner with the OMNI Assistant Manager and Store Management to drive customer service excellence and ensure task completion.

The role will coordinate tasks, monitor OMNI area presentation, schedule support, and train OMNI Associates while maintaining a safe, clean store environment.

Mansioni

• Providing excellent Customer Service by greeting customers, assisting with products/services, locating merchandise and resolving issues.
• Coordinate with OMNI Assistant Manager and Store Management to direct tasks as per priorities.
• Assess OMNI area presentation and note deficiencies for corrective action.
• Delegate and follow up on daily OMNI activities.
• Support scheduling as needed.
• Review and act on opportunities on key OMNI metrics such as Presubs, FTPR, CSAT.
• Participate in training and development of OMNI Associates and provide feedback.
• Contribute to a safe, clean and hazard-free work environment per policy and ensuring displays/fixtures are secure.

Descrizione del lavoro

Position Summary...

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you'll do...

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklistsand ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $19.60.

Le taux horaire minimum pour ce poste débute à 19.60.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

60 MERCHANT DR, MOUNT PEARL, NL A1N 5J5, Canada

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