(CAN) OMNI Lead Department Manager

Walmart Canada; Blainville; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada is seeking an OMNI-focused associate in Blainville to lead and support OMNI activities within the store. You will provide outstanding customer service, promote products, and help with scheduling and task coordination.

The role involves monitoring key metrics, training associates, and ensuring a safe, well-presented OMNI area. The position starts at CAD 21.85 per hour and offers ongoing development opportunities.

Qualifications

• Must be at least 16 years old.

Responsibilities

• Provide excellent customer service by greeting and assisting customers and resolving issues.
• Coordinate daily OMNI tasks per priorities.
• Assess OMNI area presentation and address deficiencies.
• Delegate and follow up on OMNI activities.
• Assist with scheduling as needed.
• Monitor key OMNI metrics and take action.
• Participate in training and development of OMNI Associates.
• Support a safe, clean work environment following policy.

Skills

Customer service

Team coordination

Communication

Training

Tools

Spark App Checklist

Job description

Position Summary...

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What You'll Do...

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1333 MICHELE-BOHEC BLVD, BLAINVILLE, QC J7C 0M4, Canada

Important Note:

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