(CAN) OMNI Lead Department Manager

Walmart; Mount Pearl; Vor Ort; CAD 2.228.000 - 3.173.000; Vollzeit

Zusammenfassung

Walmart in Mount Pearl, NL is seeking an OMNI Operations Associate to support the OMNI area leadership and ensure high customer service while tasks are completed efficiently.

You will greet customers, promote products, coordinate tasks with the OMNI team, and ensure displays are well-presented. Candidates must be 16+ and the role offers starting pay of 19.60 CAD per hour in NL, Canada.

Qualifikationen

• Age – 16 or older.
• Ability to promote products and assist customers.
• Able to work in a fast-paced retail environment.

Aufgaben

• Providing excellent customer service by greeting customers in a polite and friendly manner, assisting with product/services and locating merchandise.
• Assists in directing and coordinating task completion per priorities from the OMNI Assistant Manager and Store Management.
• Assess the overall presentation of the OMNI area and note deficiencies for corrective action.
• Delegate, assist and follow up on daily OMNI activities.
• Support with scheduling as needed.
• Review and act on opportunities on key OMNI metrics (Presubs, FTPR, CSAT).
• Participates in training and development of OMNI Associates and provides feedback.
• Contribute to a safe, clean and hazard-free work environment per company policy, including Spark App Checklists.

Kenntnisse

Customer service

Team coordination

Communication

Jobbeschreibung

Position Summary…

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you’ll do…

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $19.60.

Le taux horaire minimum pour ce poste débute à 19.60.

Minimum Qualifications…

Age – 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

60 MERCHANT DR, MOUNT PEARL, NL A1N 5J5, Canada

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