(CAN) Leader du secteur OMNI

Walmart; Quebec; Presencial; CAD 25.000 - 35.000; Jornada completa

Descripción de la vacante

Walmart Canada is seeking an OMNI leadership support role to assist in guiding the OMNI area and processes, partnering with the OMNI Assistant Manager to ensure a high level of customer service and timely task completion.

Your daily duties include coordinating OMNI activities, maintaining area presentation, supporting scheduling, monitoring key OMNI metrics, and helping train associates to maintain a safe, clean store environment. This role is based in Quebec and reports to store management.

Formación

• Minimum age 16; eligible to work in Canada.

Responsabilidades

• Providing excellent customer service by greeting customers, promoting products/services, locating merchandise and assisting purchases, resolving issues.
• Assists in directing and coordinating task completion per priorities from OMNI Assistant Manager and Store Management Team.
• Assesses overall OMNI area presentation and notes deficiencies for corrective action.
• Delegate, assist and follow up on daily OMNI activities.
• Support with scheduling as needed.
• Review, follow-up and action opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Participates in training and development of OMNI Associates, and provides feedback as needed.
• Contributes to a safe, clean and hazard-free work environment per policy, including Spark App Checklists and ensuring displays/fixtures are secure.

Descripción del empleo

Position Summary...

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you'll do...

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Age - 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1700 BOUL LEBOURGNEUF, VILLE DE QUEBEC, QC G2K 2M4, Canada

Important Note:

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