(CAN) OMNI Customer Fulfillment Associate

Walmart; Cobourg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading grocery retailer is hiring in Cobourg for a position focused on picking and packing online grocery delivery orders. The role requires efficient order assembly with careful attention to quality and safety standards. Candidates must be at least 16 years old. The pay starts at $17.75 per hour, influenced by relevant experience. This position involves balancing fulfillment responsibilities and customer interactions while maintaining a clean work environment and adhering to hygiene standards.

Qualifications

• Must be 16 years or older.

Responsibilities

• Pick and assemble grocery orders with care and quality.
• Pack orders accurately and with attention to detail.
• Ensure picked products meet quality standards.
• Document and label all orders correctly.
• Optimize packing to ensure product quality.
• Balance fulfillment with customer interaction.
• Adhere to safety and hygiene standards.
• Participate in continuous improvement initiatives.

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
• Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 17.75 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Disability Accommodation

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

73 Strathy Rd, Cobourg, ON K9A 5W8, Canada

Important Note

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