(CAN) Grocery Department Manager

Walmart; Airdrie; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Airdrie, Alberta is seeking a Department Manager to lead a team, coordinate associates, and ensure a zoned, stocked sales floor while assisting customers to meet their shopping needs. Responsibilities include delegating tasks, training and coaching staff, executing price changes and feature sets, and maintaining safety, cleanliness and organization throughout the store.

The role starts at a minimum rate of $17.75 per hour, with expectations to optimize customer service,

Qualifications

• Customer service oriented and polite interactions with customers.
• Ability to lead a team and coordinate associates to complete tasks.
• Promotes safety, cleanliness, and organization on the sales floor.

Responsibilities

• Providing excellent Customer Service by greeting customers and assisting with product choices and purchases.
• Delegate and follow-up on Customer Availability Process tasks (Section Work, Capping bins, Stocking picks).
• Delegate and follow-up on price changes and feature sets.
• Delegate and follow-up on modular completion in assigned area.
• Support coverage in required areas on the salesfloor and assist with recovery and zoning.
• Contribute to a safe, clean work environment by adhering to policies including safety logs and display security.
• Ensure associate breaks align with coverage.
• Train, coach and offer feedback to associates.

Skills

Customer service

Team leadership

Communication

Job description

Position Summary…

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What you’ll do…

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Job Responsibility #3 Delegate, assist and follow-up on the completion of price changes and feature sets.
• Job Responsibility #4 Delegate, assist and follow-up on modular completion in assigned area.
• Job Responsibility #5 Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Job Responsibility #6 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Job Responsibility #7 Ensuring associate breaks are taken in accordance with coverage.
• Job Responsibility #8 Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2881 MAIN ST SE, AIRDRIE, AB T4B 3G5, Canada

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