(CAN) GM Lead Department Manager

Walmar; Hamilton; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmar in Hamilton, Ontario seeks a supervisory role to lead General Merchandise and Fashion Associates and drive department processes with the GMF Assistant Manager. You will ensure high customer service levels and oversee task completion across the store.

The position emphasizes coaching, merchandising execution, scheduling support, and safety compliance. Applicants should be prepared to contribute to a positive, efficient store environment.

Qualifications

• Age – 16 or older.
• Retail leadership experience preferred.
• Customer service excellence required.

Responsibilities

• Provide excellent customer service by greeting and assisting customers.
• Coordinate task completion per priorities from GMF Assistant Manager and Store Management.
• Assess department presentation and initiate merchandising changes as needed.
• Delegate and follow up on daily Customer Availability Process tasks.
• Support with scheduling as needed.
• Assign Associates to coverage and availability tasks store-wide.
• Participate in training and development of General Merchandise and Fashion Associates.
• Contribute to a safe, clean work environment and ensure displays/fixtures are secure.

Skills

Customer service

Leadership

Merchandising

Scheduling

Job description

Position Summary...To assist in the leadership of General Merchandise and Fashion Associates and department processes through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task completion.What you'll do...Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.Job Responsibility #3 Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.Job Responsibility #4 Delegate, assist and follow up on completion of daily Customer Availability Process tasksJob Responsibility #5 Support with scheduling as needed.Job Responsibility #6 Assign Associates to support with coverage and availability tasks in all areas of the store.Job Responsibility #7 Participates in the training and development of the General Merchandise and Fashion Associates , and provides feedback as needed.Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.The minimum rate of pay for this position starts from $20.85.Le taux horaire minimum pour ce poste débute à 20.85.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…1051 GARNER RD W, ANCASTER, ON L9G 3K9, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .