(CAN) GM Lead Department Manager

Walmart Canada; Hamilton; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Ancaster, ON is seeking a General Merchandise and Fashion Associate to support department leadership and deliver exceptional customer service in partnership with the GM and Fashion Assistant Manager.

You will help with merchandising, scheduling, coaching, safety, and daily task execution in a fast-paced retail environment while maintaining a clean and inviting store. Minimum age is 16 and the hourly wage starts at $20.85.

Qualifications

• Age – 16 or older

Responsibilities

• Providing excellent Customer Service by greeting customers, assisting with products/services, locating merchandise and resolving issues.
• Assists in directing and coordinating task completion as per priorities from GM and Fashion Assistant Manager and Store Management Team.
• Assesses overall presentation of General Merchandise and Fashion Departments and makes merchandising changes as needed.
• Delegate, assist and follow up on daily Customer Availability Process tasks.
• Support with scheduling as needed.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Participates in training and development of General Merchandise and Fashion Associates and provides feedback.
• Contributes to a safe, clean, hazard-free work environment per Company policy and safety logs.

Skills

Customer service

Team coordination

Communication

Job description

Position Summary...To assist in the leadership of General Merchandise and Fashion Associates and department processes through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What You’ll Do

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily Customer Availability Process tasks
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Assign Associates to support with coverage and availability tasks in all areas of the store.
• Job Responsibility #7 Participates in the training and development of the General Merchandise and Fashion Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1051 GARNER RD W, ANCASTER, ON L9G 3K9, Canada

Important Note

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