(CAN) General Merchandise Team Lead

Walmart Canada; Saint-Bruno; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada is seeking a Retail Associate to assist in General Merchandise leadership and department operations at our Saint-Bruno location. You will respond to issues, train associates, and ensure high customer service while completing tasks.

The role focuses on department execution, team communication, merchandising, and safeguarding a clean, safe store environment. Minimum wage starts at 21.85 CAD per hour, with opportunities to grow within store leadership.

Qualifications

• Age – 16 or older.
• Must be able to work on a retail floor.
• Experience in customer service is a plus.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with product choices.
• Coordinate task completion and communicate priorities with store team.
• Monitor department presentation and merchandising displays for improvements.
• Lead daily team huddles, set goals, and track productivity.
• Support scheduling, coverage, and training opportunities for associates.
• Assist with recruiting and hiring of new associates.
• Contribute to a safe, clean work environment and adhere to policies.

Skills

Customer service

Leadership

Training & coaching

Communication

Job description

Position Summary

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You’ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1475 BOUL ST BRUNO, SAINT‑BRUNO, QC J3V 6J1, Canada

Important Note

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