(CAN) General Merchandise Team Lead

Walmart Canada; Salaberry-de-Valleyfield; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada is seeking an Associate to support General Merchandise leadership in Salaberry-de-Valleyfield. You will guide task completion, mentor associates, and ensure customer service excellence on the sales floor.

You will help plan activities, coordinate schedules, perform merchandising updates, and drive a safe store environment. This role emphasizes coaching, communication, and teamwork with the Store Management Team.

Qualifications

• Age – 16 or older.
• Customer-focused with strong communication and teamwork.
• Ability to train and mentor associates and drive tasks to completion.

Responsibilities

• Provide excellent customer service and assist with product promotion and merchandising.
• Lead and coordinate daily tasks, assign coverage, and monitor productivity.
• Inspect department presentation and implement merchandising changes as needed.
• Facilitate daily team huddles and communicate updates to the team.
• Review schedules and support recruiting and onboarding processes.
• Identify training opportunities and develop associates through teaching.
• Maintain a safe, clean work environment and follow policy procedures.
• Support management tasks in GTA/Workday and performance conversations.

Skills

Customer service

Team leadership

Training & coaching

Merchandising

Scheduling

Communication

Tools

Workday

GTA

Job description

Position Summary... Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2050 Boul Monseigneur Langlois, Salaberry-De-Valleyfield, QC J6S 5R1, Canada

Important Note:

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.