(CAN) General Merchandise Team Lead

Walmart Canada; Kirkland; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Kirkland, QC seeks an entry-level General Merchandise Associate to support department leadership, greet customers, promote products, restock shelves, and help with scheduling and safety. You will participate in daily huddles and help ensure a clean, organized store environment.

The role emphasizes teamwork, excellent service, and learning from supervisors to develop in-store skills. Minimum age 16+, salary starting at 21.85 CAD/hour.

Qualifications

• Age 16 or older.
• Strong customer service oriented approach.
• Willingness to learn and follow directions from store leadership.
• Ability to promote products and assist customers with locating items.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with purchases.
• Assist in coordinating department tasks and scheduling as directed by coaches and store management.
• Monitor department presentation and merchandising displays; implement changes as needed.
• Lead daily team huddles, communicate updates, and track productivity.
• Support recruiting and onboarding of new associates as needed.
• Maintain a safe, clean store environment and follow company policies.

Skills

Customer service

Team communication

Merchandising

Time management

Job description

Position Summary

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You’ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

17000 RTE TRANSCANADIENNE, KIRKLAND, QC H9J 2M5, Canada

Important Note

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