Overview
Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options.
Position Overview: At Playground, our Cage Cashiers are among the best in the industry, providing exceptional service to guests around the clock and ensuring seamless and secure transactions. We are looking for dedicated and reliable individuals to join our team and maintain the high standards we are known for.
What we offer
- Competitive compensation ($24/hour + $2/hour premium for hours worked between 9pm and 5am)
- Comprehensive paid training (Must be available for daytime training for 2-4 weeks)
- Opportunities for career advancement
- Company-wide events
- Playground Cares volunteer opportunities
Availability
Flexibility is key. Our 24/7 operation requires candidates who can work up to 5 shifts per week, including evenings, overnight, and weekends.
Training Commitment
All candidates must be available for a paid training period of up to 4 weeks, which includes day shifts.
Application Process
- Applicants will be asked to complete a math skills test without the use of a calculator or cell phone.
- Those who succeed will have a criminal and credit check processed.
- Once approved, you’ll be scheduled for Cage Cashier School (group training) during regular business hours. Training may last up to 4 weeks.
Compensation during training: Training is paid at a rate of $16.25 per hour.
Responsibilities
- Handle cash tickets, coins, or chips for customers and team members
- Handle large amounts of money (accounting for total funds received and closing numbers)
- Exchange foreign currency for customers
- Operate office devices (computer, calculators, money counter machines)
- Identify and accurately deal with different denominations (chips, cash currency, POS terminal)
- Maintain accountability over a cashier drawer and balance it at the end of shift
- Perform duties confidentially and in compliance with local laws and regulations
- Maintain database (updating customer records and flagging duplicate accounts)
- Assist in counting and balancing all revenue-related tasks
- Know regulations, policies, and procedures relating to the Cage department
- Consult Internal Control Procedures and Policy Manuals for guidance
- Report illegal activity to Security and Surveillance or appropriate management
Requirements
- Strong mathematical ability
- Experience as a cashier
- Ability to remain standing or seated for the majority of shift
- Ability to withstand crowds and noise
- Effective communication with customers and team members
- Ability to multitask and stay calm in a fast-paced environment
- Must be at least 18 years old
- Flexibility with scheduling (nights, weekends, holidays, events, extended hours)
- Working knowledge of Microsoft Office; experience with business software or applications is a plus
- Fluency in English and French (written and spoken)
Join our team and become a vital part of an exceptional journey. Here, your talents and ambitions can flourish in a thriving environment. Apply today!
* The use of masculine gender includes the feminine and is used only to facilitate reading.
Version française
Playground est une destination de jeu internationalement reconnue située à seulement 15 minutes en voiture au sud du centre-ville de Montréal, sur le territoire mohawk de Kahnawake. Nous sommes actuellement en expansion, dévoilant de nouveaux espaces de jeu, un hôtel luxueux et des options de restauration spécialisées.
Aperçu du rôle : Chez Playground, nos caissiers/caissières de la Cage figurent parmi les meilleurs de l’industrie, offrant un service exceptionnel et assurant des transactions fluides et sécurisées. Nous recherchons des personnes dévouées et fiables pour se joindre à notre équipe et maintenir les normes élevées.
Ce que nous offrons
- Rémunération compétitive (24$/heure + prime de 2$/h pour les heures travaillées entre 21h et 5h)
- Formation rémunérée complète (Doit être disponible pour une formation de jour pendant 2 à 4 semaines)
- Possibilités d’avancement professionnel
- Événements organisés par l’entreprise
- Possibilités de bénévolat Playground Cares
Disponibilité
La flexibilité est essentielle. Notre opération est 24/7 et nécessite des quart de travail jusqu’à 5 par semaine, incluant les soirs et les fins de semaine.
Engagement pour la formation
Tous les candidats doivent être disponibles pour une période de formation rémunérée pouvant aller jusqu’à 4 semaines, incluant des quarts de jour.
Processus de recrutement
- Les candidats doivent réussir un test de compétences en mathématiques sans calculatrice ni téléphone
- Vérification des antécédents criminels et de crédit
- Formation de caissiers (formation de groupe) pendant les heures normales de bureau, jusqu’à 4 semaines
Rémunération : Formation à 16,25 $/heure.
Responsabilités
- Gérer billets, pièces ou jetons
- Manipuler grandes sommes d’argent et clôtures
- Échanger de la monnaie étrangère
- Utiliser les appareils de bureau
- Gérer les dénominations et balance du tiroir
- Respecter la confidentialité et les lois
- Maintenir base de données et signaler les doublons
- Aider à compter et balancer les revenus
- Connaître les règlements du département Cage
- Consulter les procédures de contrôle interne
- Signaler activités illégales à la sécurité